Focused sales associate/costumer service representative with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Skills
Age-appropriate activities
Bathing and dressing
Meal planning and preparation
Routine management
Dependability
Housekeeping
Planning physical activities
Child Supervision
Customer and client relations
Professional demeanor
Customer/Client relations
Shorthand writing
Bookkeeping
Database administration
Verbal and written communication
Performance improvement
Organization skills
Scheduling
Sorting and labeling
Data Entry
Technical support
Strategic Planning
Telephone skills
Business Operations
Conflict resolution
Time management
Transcription and dictation
Store opening and closing
Sales expertise
Product and service sales
Cash register operation
Cash Handling
Customer Service
Team Building
Process Improvement
Problem Resolution
Communications
Project Organization
Shelving of products
Customer relationships
Cleaning procedures
Relationship Development
Product restocking
Education
Johnson Central High SchoolPaintsville, KYExpected in 05/2019 – –High School Diploma: - GPA:
Elected Captain of Dance Team
Graduated with 3.854 GPA
Received full tuition music scholarship
Received Billie Jean Osborne Memorial Scholarship
Member of Interact Club
Member of Spirit Club
Member of HOSA (Health Occupational Students of America)
Member of Dance Team
University of LouisvilleLouisville, KYExpected in – –:Music Performance - GPA:
I'm currently enrolled here.
Links
www.instagram.com
https://www.facebook.com/abbie.Claire.52
www.twitter.com
Work History
Town Sports International Holdings Inc - Babysitter Hicksville, NY, 05/2019 - 02/2020
Applied positive behavior management techniques to enhance social interactions and emotional development.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Maintained effective schedule balance between rest periods, active play and instruction.
Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Totaled amount owed to help parents quickly make payments for services.
Kept notes of behavior issues, food served and medications administered to children.
Discussed any specific child wants, needs and interests with parents.
Town Sports International Holdings Inc - Babysitter Methuen, MA, 05/2017 - 08/2019
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Maintained effective schedule balance between rest periods, active play and instruction.
Monitored entrances and exits to maintain safety and organized environments.
Offered top-notch care to 2+ children at once, ranging in age from 3 to 7.
Coordinated different types of activities to enhance physical and intellectual development.
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Prepared tasty, healthy meals for family of 4 each day to encourage good eating habits.
Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
Played games and read books to young children, limiting TV and mobile device time.
Met with parents about daily activities, positive developments and issues.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Oversaw childrens' chores, teaching life skills and encouraging initiative.
Kept notes of behavior issues, food served and medications administered to children.
Drove children to various types of activities, including dance, soccer and cheerleading to maintain extracurricular routines.
Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
Reviewed and followed parent directions for all aspects of children's care.
Brown's Ford - Receptionist/Costumer Service City, STATE, 05/2014 - 08/2016
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Provided clerical support to company employees by copying, faxing and filing documents.
Sorted, received and distributed mail correspondence between departments and personnel.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Routed incoming mail and messages to relevant personnel without delay.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Collected payments from clients and updated account balances.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Scheduled and confirmed appointments and meetings for [Job Title].
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