Quick-working concessions worker with 3 years of experience in food preparation and costumer service. Handled multiple orders simultaneously and processed payments effectively.
Dedicated cashier with 3 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Committed babysitter devoted to giving children warm and nurturing environments. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals to meet nutrition requirements. Observant, caring and hardworking with focus on promoting development and wellbeing.
Skills
Cash drawer balancing
Payment processing
POS systems
Coin counting
Scanner operations
Cash register operation
Customer greeting
Credit and cash transactions
Cash counting machine operations
Product recommendations
Customer assistance
Merchandise restocking
ID verification
Experience
Babysitter, 01/2013 to Current Town Sports International Holdings Inc – Elmsford, NY,
Secured indoor and outdoor premises to protect children under care.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Helped children complete homework and special assignments daily to support academic performance.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Improved group and individual behavior with positive management strategies.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Led children in tidying up and handwashing to teach responsibility.
Cleaned and tidied living room and kitchen after activities.
Provided healthy and nutritious snacks and meals according to individual needs.
Monitored children's safety and well-being to prevent accidents and falls.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Cashier, 11/2019 to 04/2020 Lowell General Hospital – Chelmsford, MA,
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Drove sales and add-on purchases by promoting specific item options to customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Concessions Worker, 03/2017 to 10/2019 Silverspot Cinemas – Naples, FL,
Quickly and efficiently processed payments and made accurate change.
Pleasantly served fresh food and beverages to customers at large concession stand.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Promptly reported complaints for quick, efficient resolution.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Effectively worked with teammates and openly invited coaching from management team.
Directed patrons to restrooms and other amenities within facility.
Assisted customers, including answering questions and preparing orders.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Assembled and served meals according to specific guest requirements.
Tailored orders to address customer allergies and gluten concerns.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Answered guest questions, delivering most accurate and updated information available.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Organized food preparation stations and replenished supplies to maximize efficiency.
Interacted effectively with fellow employees to stage food trays for distribution to customers.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Poured hot beverages and filled soft drink cups to deliver to waiting guests.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Processed payments on cash register and counted back bills and change to patrons.
Communicated with customer to provide menu offering details and assist with decision-making.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
Provided exceptional service that reflected restaurant standards and core values.
Education and Training
High School Diploma: , Expected in 05/2019 Waverly High School - Waverly, IL, GPA:
: Social Work, Expected in University of Illinois At Springfield - Springfield IL, GPA:
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