Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Exercise and outdoor activities
  • Child Safety Procedures
  • Activity Planning
  • Meal and snack preparation
  • Bathing, grooming and dressing
  • Age-appropriate routines
  • Keeping children safe
  • Follows directions
  • Conflict Resolution
  • Responsible driver
  • Reliability
  • Emotionally supportive
  • Cash dispenser operation
  • International funds transfer process expertise
  • International finance knowledge
  • MS Office proficient
  • Currency and coin counter
  • Exceptional customer service
  • Excellent communication skills
  • Friendly
  • Inventory management
  • Workplace safety
  • Personnel scheduling
Experience
Babysitter, 01/2018 to Current
Town Sports International Holdings IncWhite Plains, NY,
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Accompanied children on outings to approved locations as well as after-school activities.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Read variety of books to children to promote language development skills.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Teller, 09/2019 to 09/2020
Bbcn BankSunnyvale, CA,
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Served approximately 100+ customers each shift, remaining composed and professional even in high-stress situations.
  • Processed cash withdrawals.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service.
  • Examined checks for identification and endorsement.
  • Supplied tellers with coin and currency as needed.
  • Entered member transaction data into online banking software.
Key Holder, 08/2018 to 01/2019
Jo-Ann FabricsOwings Mills, MD,
  • Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes.
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Partnered with store leadership team to learn and understand all management processes and reports.
  • Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
  • Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
  • Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
  • Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
  • Compiled weekly monetary reports and records for store managers.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Monitored customer traffic to determine appropriate staffing and create engaging customer-centric selling and service environment.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
Sales & Support Generalist, 09/2017 to 08/2018
Victoria's SecretCity, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
Education and Training
High School Diploma: , Expected in 05/2015
Georgia Cyber Academy - Atlanta, GA,
GPA:

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Resume Overview

School Attended

  • Georgia Cyber Academy

Job Titles Held:

  • Babysitter
  • Teller
  • Key Holder
  • Sales & Support Generalist

Degrees

  • High School Diploma

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