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Babysitter Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Devoted Daycare Worker provides children with warm and nurturing environment. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals. Observant, caring and hardworking with focus on promoting development and wellbeing. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Behavior Management
  • Age-appropriate routines
  • Child Safety Procedures
  • Activity Planning
  • Enrichment activities
  • Educational support
  • Emotionally supportive
  • Social integration
  • Light housekeeping
  • Superior communication skills
  • Responsible driver
  • Puzzle and game play
  • Discipline understanding
  • Personable nature
  • Screen time rules
  • Conflict Resolution
  • Keeping children safe
  • Giving medicines as appropriate
  • Follows directions
  • Exercise and outdoor activities
  • Meal and snack preparation
  • Bathing, grooming and dressing
  • High-volume dining
  • Special dietary requirements
  • Food safety understanding
  • Dining customer service
  • Price memorization
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Wine pairings
  • Buffet setup and takedown
  • Check payment processing
  • Effective customer upselling
  • Menu memorization
  • Table setting arrangements
  • Dish preparation
  • Food inspection
  • Table Bussing
Experience
11/2019 to 03/2021
Babysitter City Of Ballwin Ellisville, MO,
  • Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Enforced rules to teach good manners and maintain safe environment.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Cared for children aged 1-9, including tasks such as feeding, dressing and directing activities.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Read stories and played alphabet games to promote early literacy.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Helped older kids complete homework, school projects and chores.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Provided safe transportation to and from activities and events.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Checked homework and assisted with schoolwork and studying.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Devised activities helping promote physical and mental development.
  • Calculated amount owed for services and collected payment from parents.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
  • Took children on outings as well as after-school activities.
  • Coordinated after-school activities and transportation for practices and events.
  • Went on family vacations to provide daily childcare services.
to
Server Perkins Restaurants Hastings, MN,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Set up dining room to meet hospitality and service standards.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Developed strong and lasting resident relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Observed eating patterns of residents to record proper nutrition during meal times.
to
Call Center Representative Genesis Call Center Fayetteville, NC,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Assessed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Trained new employees on processes to promote productivity team-wide.
  • Corresponded with service department team members to build and implement successful solutions to customer problems.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
  • Improved call management database by frequently changing and updating customer contact information.
  • Negotiated with vendors to expedite product shipments and backorders.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Managed high-volume of inbound and outbound customer calls.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Implemented services to assist company in maintaining exceptional client service ratings on external audits.
  • Taught agents successful strategies for positively influencing customer experiences, maintaining control of call flow and de-escalating conflicts.
  • Corrected issues by giving agents targeted and highly constructive feedback.
  • Conducted CRM tasks to maintain quality assurance satisfaction levels.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
to
Server Perkins Restaurants Pell City, AL,
Education and Training
Expected in 12/2016
GED:
Augusta Technical College - Augusta, GA
GPA:
Expected in 2025
Bachelors Criminal Justice:
Strayer University - Washington, DC
GPA:

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79Average

Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • Augusta Technical College
  • Strayer University
Job Titles Held:
  • Babysitter
  • Server
  • Call Center Representative
  • Server
Degrees
  • GED
  • Bachelors Criminal Justice