Experienced IT technician who can efficiently resolve issues with PC operating systems, software, and hardware components with current knowledge/skills on the latest technologies. A highly talented Automotive Mechanic with huge experience in performing skilled mechanical work in the maintenance and repair. Excellent client relationship skills; self- motivated with minimal supervision required.Proven diagnostic abilities with attention to detail and ability to work effectively in a fast-paced environment. Demonstrated abilities to set strategic direction while obtaining superior results.
MCSE (Windows 2008, 2000), A+ Certified Certified to repair Dell,Toshiba, HP, Compaq and
MCSE and A+ certifiad *
Install Windows 7, Windows XP Professional, Windows Vista Business and Linux; NTFS
permissions; backup and recovery
Install Windows Server 2008 and Windows Server 2003; create and administer user and
group accounts; configure TCP/IP protocol suite; administer file and print services
Active Directory design and implementation, manage/administer group policy configuration
Use of VMware, Oracle VM, Virtual PC for testing/troubleshooting
Microsoft Office proficient; knowledge of MAC 1. Installs and performs minor repairs to hardware, software, and peripheral equipment,
following design or installation specifications. 2. Confers with staff, users, and
management to determine requirements for new systems or modifications. 3. Reads technical
manuals, confers with users, and conducts computer diagnostics to determine nature of
problems and provide technical assistance. 4. Develops training materials and procedures,
and conducts training programs. 5. Enters commands and observes system functioning to
verify correct operations and detect errors. 6. Tests and monitors software, hardware, and
peripheral equipment to evaluate use, effectiveness, and adequacy of product for user. 7.
Prepares evaluations of software and hardware, and submits recommendations to management
for review. 8. Refers major hardware or software problems or defective products to vendors
or technicians for service. 9. Maintains record of daily data communication transactions,
problems and remedial action taken, and installation activities. 10. Conducts office
automation feasibility studies, including workflow analysis, space design, and cost
comparison analysis. 11. Reads trade magazines and technical manuals, and attends
conferences and seminars to maintain knowledge of hardware and software. 12. Supervises
and coordinates workers engaged in problem-solving, monitoring, and installing data
communication equipment and software. 13. Inspects equipment and reads order sheets to
prepare for delivery to users.
January 2013Dan Tech computers / Worldwide Techservices / Dell
Service call for Dell ( Maintain and Repair Dell computers ).
January 2013Interface Computer Communication
Experienced computer repair and maintenance Skilled in hardware and software component installation Strong interaction with customers to assist with troubleshooting Can perform efficient diagnostic testing Able to resolve software conflict issues Can build customized PCs from customer specifications.
Automotive Mechanic January 2005 to January 2012Ghana TATA company
Maintain, repair and overhaul a variety of mechanical equipment.
Maintain, remove, repair, overhaul, install and tune engines.
Maintain and install lighting circuits and auxiliary actuating circuits.
Installed, disassembled, cleaned, repaired, and replaced parts.
Bachelor of Science : Information Technology, Information Assurance and Security, 2014University of PhoenixInformation Technology, Information Assurance and Security
Dell certified Technician : 2013
Internetwork Engineering Certificate : 2013PC AGE Career Institute － Edison, NJComprehensive hands on training on Installation, Administration and Troubleshooting of
Activity Directory based networks and network services. *Earned 39 credits towards an
Associates Degree : IT, 2008IT
Telecommunication : 2006Prompt Computer Institute of Technology
Microsoft Certified Systems Engineer (MCSE)
Microsoft Office : 2002Pan-Africa Institute Automobile
Personal Computer Specialist Certification
A+, A+ Certified, Active Directory, backup, CLI, Cisco, Compaq, computer repair and maintenance, hardware, conferences, delivery, Dell computers, Dell, DHCP, DNS, electrical systems, Inspects equipment, feasibility studies, HP, IBM, IIS, IP, LAN, lighting, Linux, MAC, mechanical, memory, Access, Microsoft Certified Systems Engineer, MCSE, Microsoft Office, SharePoint, Windows 7, Windows, 2000, Windows XP, monitors, motherboards, network, networks, NICs, office
automation, Oracle, problem-solving, protocols, repairs, routers, routing, SCSI, seminars, Streaming Media, Cisco switches, TCP/IP, technical assistance, technical
manuals, technical manuals, Technician, Toshiba, training materials, training programs, Troubleshoot, Troubleshooting, upgrade, Vista, VM, WAN, Windows Server, workflow analysis
Dan Tech computers / Worldwide Techservices / Dell
Interface Computer Communication
Ghana TATA company
University of Phoenix
PC AGE Career Institute
Prompt Computer Institute of Technology
Pan-Africa Institute Automobile
Job Titles Held:
Automotive Mechanic Apprentice
Bachelor of Science : Information Technology, Information Assurance and Security , 2014 Dell certified Technician : 2013 Internetwork Engineering Certificate : 2013 Associates Degree : IT , 2008 Telecommunication : 2006 Microsoft Certified Systems Engineer (MCSE)
Microsoft Office : 2002
Create a job alert for [job role title] at [location].