LiveCareer-Resume

author resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
  • Ambitious student pursuing [veterinary Technician] degree eager to contribute developed knowledge in veterinary assistant/tech role. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
  • Enthusiastic animal care professional successfully manages various responsibilities in fast-paced settings with terrific time management and relationship building skills. Calm in crisis situations with skill to reassure owners while providing urgent care.
  • Business person who brings top skills in customer service, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals.
  • Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Skills
  • Verbal and Written Communication
  • Time Management
  • Typing 40 wpm
  • Data entry
  • Customer service-in person as well as on phone
  • Work well with in a team or individually
  • Take initiative
  • Follow directions with accuracy
  • Remains calm in emergency situations
  • Multi task with accuracy
  • Can handle difficult or gross situations with ease (trying to be polite with wording but animals can be messy and stinky)
  • Microsoft Word
  • File Fax Note take and fill out forms with ease
  • Always patient and polite
  • Inquisitive and loves learning new things
  • Great with time management
  • Able to meet deadlines
  • Advertising experience
  • Promote businesses using social media platforms
  • Follow safety protocols to ensure animal client employee safety
  • Punctual
  • Dedicated and always gives 110% in all I do
  • Enjoys staying current and learning new things in the field of animal medicine
  • Stock and sell merchandise
Education and Training
Purdue University - North Central Westville, IN Expected in 05/2025 Associate of Science : Veterinary Technician - GPA :
  • 100% on English placement test
  • 97% on mathematics placement test
Carroll Community College Westminster, MD Expected in 05/2023 Certified Veterinary Assistant : Veterinarian Assisting - GPA :
Stratford Career Institute Online, Expected in 06/2012 Certification : Drug And Alcohol Counseling - GPA :
  • [Semester, Year] - Honors
  • Final Grade: [Number]% 93%
  • Additional Coursework in [Subject]
Certifications
  • Certification Addiction Specialist (CAS)
Experience
Lyft - Author
Santa Paula, CA, 01/2021 - Current
  • Currently writing an autobiographical novel
  • Lined up with Christian Faith publishing
  • Used microsoft office
  • Proofread and reviewed all print and electronic content to verify grammar, tone and creative quality.
  • Used excellent communication skills to deal with publishers in person and on phone
  • Am able to take constructive criticism and apply changes when needed or applicable
  • Exhibit patience and excellent listening skills
  • Work on a timeline
  • Finish important tasks within reasonable timing
Ols Hotels & Resorts - Business Owner
Carmel, CA, 01/2015 - Current
  • Fed animals twice daily and refilled water dish.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Offered animals exercise opportunities through walks and play activities.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Walked dogs regularly to promote exercise and maintain proper health and fitness.
  • Identified temperament and special needs to optimize care for multiple pets in one sitting.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Followed owner instructions on feeding times to keep animals on schedule for food and medications.
  • Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Picked up and dropped off animals to coordinate comprehensive, door-to-door service for regular customers.
  • Promoted Company through social media and advertising
  • Became trained and schooled as a veterinarian assistant through carroll community college to increase knowledge of great animal health and wellness care
  • Created business flyers and business cards by hand
  • Gave excellent customer service through in person and on phone
  • Exhibited great patience
  • Conduct safety checks on animals and their environments
Uber And Lyft - Rideshare Driver
City, STATE, 01/2016 - 01/2021
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Notified customers of delays to decrease calls to support.
  • Achieved consistently high customer scores due to exceptional service.
  • Drove passengers from pick-up points to deliver to destination.
  • Offered riders information about local attractions and restaurants.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Followed safety regulations and state laws governing vehicle operation.
  • Followed regular schedule of pickups for individual customers and groups.
  • Complied with traffic regulations to safely operate vehicles.
  • Maintained knowledge of first-aid procedures.
  • Inspected vehicle and personally handled routine upkeep.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Delivered or picked up mail and packages for customers or employees.
  • Exhibited patience and always remained calm even with difficult riders
  • Was rated as a 5 star driver with over a 95% acceptance rate for over 5 years straight
Cafe On The Square - Restaurant Manager
City, STATE, 01/2010 - 01/2015
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Assisted staff by serving food and beverages or bussing tables.

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Resume Overview

School Attended

  • Purdue University - North Central
  • Carroll Community College
  • Stratford Career Institute

Job Titles Held:

  • Author
  • Business Owner
  • Rideshare Driver
  • Restaurant Manager

Degrees

  • Associate of Science
  • Certified Veterinary Assistant
  • Certification

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