Enthusiastic and outgoing associate proficient at building positive relationships with new and existing customers by offering superior customer service. Punctual and professional, focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
ATMPL & ATWL, 04/1996
to 12/2008 Ford Motor Company – Woodhaven,
Verified part numbers and placed parts in appropriate shipping containers.
Recognized and reported defective material and equipment to shift supervisor.
Observed all safety policies and procedures
Closely inspected parts to ensure they were clean and free of contaminants
Responsible for achieving production requirements.
Made sure that products were produced on time and are of good quality.
Store Manager, 10/2008
to 10/2013 One Hour Martinizing – Monroe,
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them with their orders.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Supervised and directed all order processing.
Determined customer needs by asking relevant questions and listening actively to the responses.
to 05/2016 Kohl's Distribution Center – Blue Springs,
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Stocked and replenished merchandise according to store order.
High School Diploma: General,
1989 Monroe High School - Monroe,