On Experience in Manual & Automated Testing for Software Quality Assurance within a Healthcare Domain in addition to 15 years of Hands-On Experience in Insurance Verification within Healthcare Facility Setting. Familiar with Open-Source Automation Tool (SoapUI). Committed to insuring the Quality of Standards are upheld in promoting the best in customer satisfaction.
Operating System: Windows 7 & Windows 8
Browsers: Internet Explorer, Firefox and Chrome
Defect Tracking Tools: Bugzilla, HP ALM, SoapUI
Databases: Knowledge of SQL Developer, Oracle
Application Software: Microsoft Office, Microsoft Excel, Microsoft PowerPoint, VMware
Languages: Ruby (Basic Knowledge), JQuery (Basic Knowledge) HTML & CSS (Basic Knowledge) Manual Testing Techniques Data Gathering, Analyzing and Interpretation
Other Skills Leadership Abilities, HIPAA Knowledge, Customer Service Skills High Quality Work Ethic
12/2014 to 10/2015
Associate TesterUST Global Inc Independence Blue Cross - Philadelphia, PA
Performed various testing methodologies which include Functional, User Acceptance, Mainframe Testing and GUI Testing on dozens of applications using manual testing methods.
Critical thinker with the ability to analyzes situations and takes appropriate actions.
Attended Scrum Meetings.
Created test scenarios based on the accuracy of the business requirements.
Created Test Scripts, created a Scripting Template, Create Test Scenarios based upon the Master Test Strategy.
Performed Defect Reporting and documented any observed quality issues/risks and defects that would cause severe damage to the applications, uploaded test evidence and attached screenshots in HP ALM.
Documented findings and issues on deliverables to be shared with the team.
Actively involved in walkthroughs and inspection meetings with the System Analyst, Technical Lead and Project Manager.
Attended meetings both in person as well as remotely that include team members of both onshore and globally.
Contributions: Excelled in finding, documenting and reporting bugs, defects, errors, interoperability flaws and other issues within proprietary software applications developed for all projects Demonstrated detail-oriented and thorough approach to all projects while adhering to tight timelines.
Completed all assignments on or ahead of schedule.
Consistently recognized for excellent problem-solving and analytical skills by project managers and test lead.
Candaises did an exceptional job during her tenure at IBC.
She never let us down because of our complete confidence in her.".
01/2014 to 01/2015
Performance Review UST Global Inc
Client Site: Independence Blue Cross.
04/2014 to 09/2015
Intern TesterUST Global Inc - Philadelphia, PA
Understanding and Reviewing of requirements to ensure they are correct and complete, Create test scenarios/ideas and test cases from requirements, Generate test data by applying appropriate test case design techniques, Execute test cases and report defects, utilizing defect tracking tool, Used ALM 11.5 (Quality Center) for writing and executing test cases, filing defects and analyzing the reports, Report status, progress, and concern in a proactive, consistent, and accurate manner to project leads while working within a team environment.
03/1999 to 02/2014
Patient Access RepresentativePenn Medicine-Pennsylvania Hospital - Philadelphia, PA
Provided quality assurance while completing online registration and scheduling data functions within the hospital IDXRad, Image-Cast, EPIC and IDX/SMS applications via data entry.
Verifying and validating patient's insurance information within the Navinet Insurance Portal, Strong knowledge of the HIPAA Law, provides excellent customer service to all visitors, patients and physicians office to assure a rewarding and beneficial experience.
Candaises occasionally exceeds standards in regards to demonstrating teamwork by displaying a cooperative relationship with coworkers..
you have been a great asset in our department in the regards training of incoming staff and also assisting in other areas when needed" Candaises, your suggestion of scheduling urgent patients in the Women's Imaging Center will solve a problem by creating less delay with providing the best patient care and your willingness to assist in other areas is greatly appreciated.
Candaises professionalism and positive energy has been talked about.
Your teamwork is highly commendable.".
01/1999 to 01/2013
Performance Review Penn Medicine: Pennsylvania Hospital.
Education and Training
Information Technology Network SecurityPeirce CollegeInformation Technology Network Security
High School DiplomaSimon Gratz High School - Philadelphia, Pennsylvania
BDPA- Philadelphia Chapter
Member: June 2015 - Present
analytical skills, approach, Basic, Browsers, oral communications, CSS, Client, clients, excellent customer service, Customer Service Skills, data entry, Databases, detail-oriented, filing, focus, Functional, GUI, HP, HTML, Image, Imaging, inspection, Insurance, Internet Explorer, Interpretation, JQuery, Leadership, Law, Mainframe, Meetings, Microsoft Excel, Microsoft Office, office, Microsoft PowerPoint, Windows 7, Windows 8, Operating System, Oracle
Application, Developer, patient care, problem-solving, progress, protocols, Quality, quality assurance, reporting, scheduling, Scrum, Scripts, Scripting, SMS, SQL, Strategy, System Analyst, teamwork, written