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Assitant Store Manager Resume Example

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ASSITANT STORE MANAGER
Summary
Monitoring, Reading Comprehension, Speaking, Writing, Management of Material Resources, Management of Personnel Resources, Time Management, Judgment and Decision Making, Active Learning, Management of Financial Resources, Operations Analysis, Operation and Control, Equipment Selection, Equipment Maintenance, Installation, Operation Monitoring, Repairing, Active Listening, Service Orientation, Instructing, Persuasion, Negotiation, Coordination, Social Perceptiveness, Systems Analysis, Critical Thinking, Systems Evaluation, Learning Strategies, Complex Problem Solving, Troubleshooting.
Skills
  • Strategic planning
  • Negotiations expert
  • Procedure development
  • Personable
  • Inventory control


  • Team building
  • Multi-site operations
  • Multi-unit operations management
  • Staff retention
Experience
06/2017 to Current
Assitant Store ManagerMurphy USA － Rockwall, TX
06/2017 to Current
Assistant ManagerMurphy USA － Rockwall, TX
Provide excellent customer service.
Maintaining function ability of facility and operations of fuel island pumps.
Working with various vendors ensuring that we have proper products for our location and to ensure that we do not run out of the products that are most popular.
Inventory control, daily counts of various different items 
Order reviews twice a week to ensure that the store is fully stocked with the essential stock and cleaning items needed.
Cash control deposits and safe all balance as well as monitoring the register is balanced per shift by all employees.
06/2017 to Current
Assistant ManagerMurphy USA － Rockwall, TX
Provide excellent customer service while maintaining facility to include fuel island pump operations
Identified inefficiencies and made recommendations for process improvements.  
Working with various vendors ensuring that we have proper products for our location and to ensure that we do not run out of the products that are most popular.
Inventory control, daily counts of various different items
Responsible for maintaining a healthy work environment for the associates by helping to solve associate issues.
Order reviews twice a week to ensure that the store is fully stocked with the essential stock and cleaning items needed.
Cash control during shifts, Ensuring drawers, deposits and safe all balance.
03/2016 to 06/2017
OPERATIONS MANAGERLOVES TRAVEL STOPS － Dallas, Texas
  • To manage a team totaling 17 associates over basic operations during different shifts.
  • Ordering, stocking and maintaining current levels of products for customer purchases.
  • Partnering with vendors to ensure the right product mix is ordered for the location.
  • Competitive shop, ensuring we are in line or better than the local market while maintaining the company average on fuel.
  • Partnering with GM to ensure PnL is balanced.
  • Taking action where we are deficient and correcting behaviors to ensure our goals are met.
  • Monitoring waste and loss prevention of products and services in store.
  • Promoting a standard of cleanliness for our associates and customers by ensuring all rules are applied when cleaning showers, restrooms and food areas.
  • Responsible for ensuring maintenance is available to assist customers with issues on pumps.
  • Interviewing and hiring the right people for the positions available.
  • Ensuring that they, once hired are trained properly following company guidelines.
  • Choosing and mentoring the next generation of leaders in the organization.
02/2004 to 11/2015
DISTRICT EXECUTION MANAGERTHE HOME DEPOT － Dallas, Texas
  • To manage 11 teams totaling 100 associates over 9 locations in the merchandising of Home Depot products and displays.
  • To be available for vendors and customers for discussion of various types of products and sets.
  • To partner with various different aspects of the organization to attain correct layouts and products for each of the nine locations responsible for, an example would be the Holiday and seasonal sets completed throughout the year.
  • Responsible for maintaining a healthy work environment for the associates by helping to solve associate issues and holding monthly employer of choice meetings to maintain the pulse of the whole team.
  • Responsible for maintaining a PnL for the district covering items such as hours, service levels, and completion of projects to name a few of the 50 metrics required.
  • Serve as contact persons for all workers within assigned territories.
  • Implement schedule and policy changes.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
03/1999 to 12/1999
SERVICE TECHNICIANSEARS － Orlando, Florida
  • Provide Home Service on Lawn Tractors and Mowers.
01/1999 to 12/2003
TEAM LEADERMERCEDES BENZ － Dallas, Texas
  • Provide direction for technicians in providing service to vehicles left by customers.
  • Perform service to vehicles left in my care to fix.
  • Assign employees to specific duties.
01/1995 to 11/1996
RankMILITARY UNITED STATES ARMY － Ft Hood, Texas
Education and Training
VOCATIONAL DEGREE
March 1999
ASSOCIATE: AUTOMOTIVE TECHNOLOGYUNIVERSAL TECHNICAL INSTITUTE － Houston, TexasAUTOMOTIVE TECHNOLOGY
June 1991
GENERAL STUDIESHIGH SCHOOLGENERAL STUDIES
1999
HONORS & AWARDS *EPA Certified 609,TUCSON HIGH MAGNET SCHOOL － Tucson, Arizona
1994
*Forklift Certified,
1995
*UH-60 Certification,
1999
*Mercedes Benz - ELITE,
2014
*Double Platinum Award winner for Customer Service,
2010
*Supervisor of the Month Home DepotMetric Award for Hours plan, 2014 *Metric Award for lowest Attrition , 2013 *Executive Award for Home Depot, 2009
Skills
administrative, basic, Competitive, contracts, Customer Service, direction, Forklift, government regulations, hiring, inventory control, loss prevention, market, meetings, mentoring, merchandising, Excel, Power Point, Word, next, Platinum, policies, progress, safety, Supervisor
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Resume Overview

Companies Worked For:

  • Murphy USA
  • LOVES TRAVEL STOPS
  • THE HOME DEPOT
  • SEARS
  • MERCEDES BENZ
  • MILITARY UNITED STATES ARMY

School Attended

  • UNIVERSAL TECHNICAL INSTITUTE
  • HIGH SCHOOL
  • TUCSON HIGH MAGNET SCHOOL

Job Titles Held:

  • Assitant Store Manager
  • Assistant Manager
  • OPERATIONS MANAGER
  • DISTRICT EXECUTION MANAGER
  • SERVICE TECHNICIAN
  • TEAM LEADER
  • Rank

Degrees

  • VOCATIONAL DEGREE
    ASSOCIATE : AUTOMOTIVE TECHNOLOGY
    GENERAL STUDIES
    HONORS & AWARDS *EPA Certified 609,
    *Forklift Certified,
    *UH-60 Certification,
    *Mercedes Benz - ELITE,
    *Double Platinum Award winner for Customer Service,
    *Supervisor of the Month Home Depot

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