Accomplished, multi-lingual, bi-cultural, results-driven professional, offering proven experience in Support operations, strategic sales planning and superb customer service. Team oriented and heavily focused on member retention and business development/sales, I have conducted Market research, identified emerging market trends and created educational & training material.
My career in multi-national environments and my innate ability to appreciate and value socio-economic and cultural diversity, has afforded me the experience to excel at devising and implementing innovative and effective "brand management" in both domestic and international arenas. This, combined with my strong technical and business skills, enables me to quickly analyze an organization's critical requirements, identify their deficiencies and potential opportunities, and successfully stage an environment wherein partnership building can grow and flourish to yield immediate results and future, solid relationships.
Known for delivering successful outcomes in complex situations, I am an energetic leader with impeccable integrity, and a tenacious commitment to results. My career has prepared me to provide optimum personal support services and personal care according to individual needs. Prior hands-on experience in monitoring, evaluating and making recommendations have prepared me to provide training in procedures and in working within the scope of professional practice guidelines.
AREAS OF EXCELLENCE
Strong people and communication skills
Critical thinker and ability to make apt decisions in emergency situations
Forming Strategic Alliances
Coaching and Human Capital
Detail oriented and ability to multi-task
Ability to manage a multi-disciplinary team
Self-directed and motivated
Microsoft Office, included Word , Excel , Power Points, Access, Publisher, Outlook
ADP, B4T,UltiPro, Booker, Office 365, InBody, Measurement System
Assistant Sales Manager06/2011 to 03/2015Medifast Weight Control Centers
Successfully managed the center's operation.
Conducted sales consultations with new customers developing individualized programs to motivate clients for long term success while providing education on the science of weight loss.
I achieve revenue goals and maintain efficiency ratios.
Planned, coordinated, and oversaw all of the services provided by the staff to our customers ensuring there is solid follow-through and the best attention is provided in selecting appropriate loss programs and products.
Professional skills , proven track record in closing sales , the ability to leverage technology as well a great communication and interpersonal skills , ensured my key contribution to the success of the business.
Sales Representative01/2007 to 01/2011Dolcefine, LLCBaltimore, Maryland
Program Assistant01/2006Dolcefine LLCWashington, DC
As Sales Representative, I was responsible for a sales portfolio of a leading manufacturer and dessert distributor in North America.
Upgraded the approach by which was reached out to customers by surveying the products we were providing them and suggesting upgrades to their stock items were needed.
Evaluated each of my customer's bases and came up with recommendations and approaches to how they could improve their income and expand their base of customers.
I institutionalized the use of training manuals, conducted "on -site training" for customers attended trade show and promoted products.
ICS - Italian Language Program (Italian Cultural Society Planned and marketed courses for the Italian Language program in the Washington, DC area for children and adults and promote dialogue to increase awareness of the Italian language.
Director of Marketing01/1997 to 01/2005Italian Gioie, Inc
As Marketing Director, I was responsible for coordinating and hosting international business opportunities and joint ventures between the U.S.
Oversaw exhibits at the U.S.
Department of State and the World Bank.
I was the primary liaison and spokesperson for the company and promoted initiatives by planning, designing, and executing strategies and programs to inform, educate, and advance the company's missions and goals to the public.
PhD1992Birkbeck CollegeResearch at The Natural History Museum in London UK.
GIA Gemological Institute of America /Diamond Grading /Detecting fracture filled diamonds/Identifying Synthetics.1995University of ModenaModena, Italy