Driven Store Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management. Strong emphasis in multi tasking and customer relations. Experienced in handling all aspects of customer service and conflict resolution. Skilled in developing and implementing standardized policies and procedures. Skilled in management and scheduling. Experienced manager adept at problem solving, customer service and hiring and training hardworking, quality staff.
Psychology and Sociology coursework
Coursework in Health and Human Services
Social Science, Social Welfare and Social Work coursework
Previously very active in community events such as The Walk Away From Drugs event held every October in Bullhead City, Arizona. Was one of the founding members of a new coalition M.A.P.P.E.D. Mohave Area Partnership Promoting Educated Decisions, in Bullhead City, AZ. Previously very active in non-profit organization, holding positions such as Area Chair, Public Relations Chair, and Programs Chair. Organized poster drives with information on how to seek help for Substance Abuse related issues.
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