Assistant General Manager Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Serviced-focused Assistant Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment. Looking to make a career change after life changing spinal surgery.

  • Food Preparation
  • Guest Services
  • Cash Handling
  • Food Safety
  • Restaurant Operations
  • Employee Training
  • Inventory Control
  • Staff Management
  • Team Leadership Expertise
Mariemont High School Cincinnati, OH Expected in 06/2002 High School Diploma : - GPA :
  • ServSafe
Work History
Shakey's Pizza - Assistant Manager
Culver City, CA, 11/2020 - Current
Cushman & Wakefield Inc - Assistant General Manager
Jamaica, NY, 06/2013 - 11/2020
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Handled cash accurately and prepared deposits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
Gpm Investments - Team Member
Idabel, OK, 11/2012 - 05/2017
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Lifted, stacked and transported boxes weighing up to 70 pounds.
  • Contributed to team success by completing jobs quickly and accurately.
  • Created appealing displays for routine arrangements and special promotions.
  • Operated all powered machinery safely to reduce workplace accidents.
  • Trained new team members by relaying information on company procedures, safety requirements and Task and delivered constructive criticism upon completion of job tasks.
  • Reviewed project specifications and drawings prior to assembling complex layouts to better understand assignments and expected deadlines.
  • Maintained productive, efficient approach to all tasks.
  • Quickly adapted plans and adjusted components to maintain high standards of functionality and safety.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Expressed to customers passion for company brand, products, services and solutions.
  • Employed strategic tactics such as cross-selling and upselling to drive sales
  • Maintained clean sales floor and straightened and faced merchandise.
  • Developed strong cooperative relationships with coworkers and managers.
Universal Health Services - Maintenance Worker
Doylestown, PA, 10/2008 - 10/2012
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Removed trash and debris before and after mowing for safe and clean work site.
  • Operated lawn maintenance equipment and tools such as mowers, edgers and leaf blowers.
  • Maintained landscapes by mulching, weeding and edging around flower beds, walls and walkways.
  • Applied fertilizers, herbicides and insecticides on grass, shrubs and trees using automatic sprayers and spreaders.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Maintained, utilized, tracked and reported inventory of various products, tools and equipment.

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Resume Strength

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Resume Overview

School Attended
  • Mariemont High School
Job Titles Held:
  • Assistant Manager
  • Assistant General Manager
  • Team Member
  • Maintenance Worker
  • High School Diploma

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