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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
To use my skills to tackle an exciting new challenge Current Job Scottie's Commercial Window Cleaners Assistant Operations Manager, Apex, NC September, 2014 to Present Job Duties: Meets restaurant financial objectives by developing financing; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks. Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands. Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions. Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements. Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons. Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems. Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Although I did not end up in this industry, the training I received and my overall experience in completing my major was truly amazing, as it taught me a lot about the world and humanity in general. Transferable skills acquired include: self-confidence, self-discipline, top-notch research, analytical, organizational, and planning and presentation skills. Above all, this program enabled me to truly listen to people, get down to the heart of every problem in virtually any set of given circumstances, and quickly work to resolve issues by utilizing a multitude of different techniques. Finally, I am always committed to meeting strict deadlines.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
Assistant General Manager, 02/2012 to Present
Traditions SpiritsWillis, OK,
  • Meets restaurant financial objectives by developing financing; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
  • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
  • Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
  • Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
  • Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
  • Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
  • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Banquet Manager, 04/2009 to 08/2010
Golden Entertainment, Inc.Las Vegas, NV,
  • Works with various clients from their initial phone inquiry to their first site tour, complimentary food tasting and contract signing.
  • Oversees all aspects of a banquet or event including set-up, food preparation, food and beverage service, clean-up and break down.
  • In charge of hiring, training, coaching, disciplining, scheduling and reviewing all banquet staff Directs and ensures the proper handling, usage and storage of all banquet equipment and supplies Maintains inventory, order and efficiency in the kitchen and bar area Assist the front desk with general office duties.
Lead Waiter, Room Service Coordinator, & Banquet Captain, 01/2009 to 08/2010
Four Seasons Resort, ,
Assistant to Banquet Manager, to
, ,
  • See job description above).
Education
B.A: Dramatic Art, Expected in 2004
UNIVERSITY OF NORTH CAROLINA - Chapel Hill, NC
GPA: GPA: 3.5
GPA: 3.5 Dramatic Art
Languages
Primary: English Secondary: Spanish (fluent)
Skills
advertising, art, auditing, benchmarking, coaching, community relations, contracts, counseling, clients, English, financing, financial, financial controls, general office duties, hiring, human resource, Maintains inventory, inventory, legal, marketing, Works, negotiating, networks, policies, publications, quality, recruiting, scheduling, Spanish, phone

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School Attended

  • UNIVERSITY OF NORTH CAROLINA

Job Titles Held:

  • Assistant General Manager
  • Banquet Manager
  • Lead Waiter, Room Service Coordinator, & Banquet Captain
  • Assistant to Banquet Manager

Degrees

  • B.A

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