A skilled professional with 4+ years of management experience and leadership. Specializes in quality customer care and the demands of high traffic facilities. Now seeking to contribute my experience and skills in the area of law enforcement.
Excellent customer service skills
Strong leadership skills
Wicklander Zulawski certified
5 years of loss prevention experience
PTZ and CCTV surveillance
Retail theft investigations
Skilled in conflict resolution
First Aid and CPR certified
Asset Protection Manager02/2016WalmartCranston, RI
Sales Consultant/Buyers Assistant06/2015 to 02/2016CarmaxWarwick, RI
Assisted customer in selecting the right vehicle for them.
Managed auctions from prepping, labeling, and selling.
Advertised selection of cars on Carmax.com
Transferring, optioning, and merchandising the car lot.
Asset Protection Manager03/2014 to 02/2016WalmartWalpole, MA
Supervising over 300 associates and 60 departments.
Responsible for shrink loses, and associates in the facility.
Providing a safe environment for associates and customers at all times.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.
Asset Protection Associate11/2012 to 03/2014WalmartNorth Smithfield, RI
Spotted, observed, and apprehended shoplifters.
Apprehended over 500 shoplifters.
Cashier, Lawn and Garden, Electronics Associate06/2010 to 11/2012WalmartNorth Attleboro, MA
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Worked flexible schedule to accommodate changing customer levels.
Completed purchases with cash, credit and debit payment methods.
High School Diploma: College prep advanced classes2013North Providence High SchoolNorth Providence, RI