Ass Resume Example Company Name - Jacksonville, Arkansas

ASS

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills

Equipment operation
Customer service
Organization
Team management

Inventory management
Supervision
Planning and coordination

Experience

04/2019 - 08/2020AssCompany Name | City, State

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and securitypractices.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Negotiated and closed deals with minimal oversight.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Educated customers on product and service offerings.

03/2015 - 08/2018Assistant ManagerCompany Name | City, State

Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Completed inventory audits to identify losses and project demand.
Oversaw team development according to industry service standards to further customer loyalty.
Enforced company policies and procedures to strengthen operational standards across departments.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Directed and led employees, supervising activities to drive productivity and efficiency.

01/2013 - 09/2017Hotel ManagerCompany Name | City, State

Prepared invoices for customers and delivered to rooms on day of check-out to reduce wait times at front desk.
Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals.
Booked large groups of people for weddings, seminars, conferences and other events and offered the best available room rates.
Assisted guests at check-in, providing information on various services within the hotel.
Mentored all new employees, demonstrating best methods for servicing clients and guests.
Recognized by management for providing exceptional customer service.
Managed catering services, audio-visual services and housekeepers.
Assessed events planning services and related costs.
Designed contracts, collected fees and booked venues for events.
Recommended money-saving strategies for events.
Attended and participated in industry events.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.

06/2012 - 11/2014Janitorial WorkerCompany Name | City, State

Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
Identified major repair and maintenance needs and notified management of concerns.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Moved heavy furniture, equipment and supplies with hand trucks.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Responded promptly to requests to clean and sanitize areas after accidents.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Education and Training

05/2009High School Diploma
Watson Chapel High School | City, State

Certifications

ServSafe

Resume Overview

School Attended

Watson Chapel High School

Job Titles Held:

Ass
Assistant Manager
Hotel Manager
Janitorial Worker

Degrees

05/2009 High School Diploma

Ass Resume Example

Resume Score: 80%

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