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Area Manager Resume Example

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AREA MANAGER
Professional Summary
Highly experienced Property Manager offering outstanding presentation, communication and cross-cultural team training skills. High-energy, results-oriented leader with an entrepreneurial attitude looking to share infectious passion for an ever-evolving industry. Smoothly direct employees carrying out property operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Skills
  • Yardi, Property Solutions, YieldStar, Bluemooon, Credit Retriever, Ops Technology, Microsoft Outlook, and Microsoft Office.
  • Average skills in:
  • AMSI, On Site and Tenant Tech
  • Accounts Payable
  • Administrative
  • AMSI
  • Balance
  • Budgeting
  • Negotiation
  • Scheduling
  • Relationship building and management
  • Business Development and Planning
  • Goals and Performance
  • Sales Goals
  • Employee Training
  • Quality Management
  • Talent Review
  • Resource Allocation
  • Systems and software programs
  • Sales expertise
  • Staff Development
  • Budgets
  • Credit
  • Customer service
  • Director
  • Marketing
  • Market
  • Microsoft Office
  • Microsoft Outlook
  • Office Management
  • Strategic Planning
  • Controlling costs
  • Area management
  • Sales
  • Staff Management
  • Business Development
  • Prospecting Clients
  • Brainstorming Ideas
  • Operations
  • Vendor management
  • Staff Training
  • Territory Management
  • Accounts Payable, Administrative, AMSI, Balance, Budgets, Budgeting, Business Development, Credit, Clients, Customer service, Director, Marketing, Market, Microsoft Office, Microsoft Outlook, Negotiation, Office Management, Quality Management, Relationship building, Sales, Scheduling, Staff Development, Staff Management, Staff Training, Strategic Planning, Tandem, Territory Management, Employee Training, Vendor management
Work History
Area Manager, 12/2019 to 05/2020
DB Properties – Beaverton, OR
  • Oversee 2 properties within the Portland Metro area, providing support in training and property operations while in tandem overseeing property as Community Director of property in Beaverton.
  • Offered expertise to a start up company in regards to Oregon regulations and laws as well as suggestions for marketing and additional property support.
  • Fulfilled regular expectations of Community Manager role and tasks as listed below.
Community Manager, 01/2019 to 12/2019
Pinnacle Property Management Services – Beaverton, OR
  • Expressly brought on to prepare and organize the property to be put on the market and sold.
  • Property closed at the beginning of December.
  • All other duties typical to a property manager's role as listed is part experience listed below.
  • Noted items: Increased rental revenue by 26% within first 4 months, stabilized team, won award for revenue recovery/ balance/ increase within first 4 months, eliminated concessions to further drive healthy NRI.
  • Brought balance back to a troubled property and team.
Community Manager, 02/2017 to 12/2018
Coast Management – Portland, OR
  • Responsible for all aspects of Leasing and Marketing including all on-line initiatives for reputation building.
  • This property was in a lease-up position.
  • Built occupancy to 95% within 13 months.
  • Tour, follow up and lease apartments.
  • Responsible for move-in and outs, rent collection and renewals.
  • Resolve resident disputes, complaints and issues.
  • Supervise maintenance staff, turn overs and vendor scheduling.
  • Hands on knowledge of budgets and maintain budgeting demands and timelines.
  • Follow up with any Fair Housing mandates or laws- train team on changes.
  • Maintain at all times excellent decorum and property cleanliness.
  • Provide above expectation customer service to employees, vendors, upper management but most of all, resident base.
Community Manager, 03/2016 to 02/2017
Cal-Am Properties, Madison Apartment Group – Tigard, OR
Community Manager, 12/2009 to 09/2015
Madison Apartment Group – Wilsonville, OR
Senior Leasing Consultant, 09/2006 to 08/2008
Pacific Lifestyle Homes – Vancouver, WA
05/2003 to 09/2006
Mainlander Property Management – Lake Oswego, OR
Education
High School Diploma: 06/1988
Calvin Christian High School - Escondido, CA
Associate of Arts: General TheologyPortland Bible College - Portland, OR
Work History
Area Manager, 12/2019 to 05/2020
DB Properties – Beaverton, OR
  • Oversee 2 properties within the Portland Metro area, providing support in training and property operations while in tandem overseeing property as Community Director of property in Beaverton.
  • Offered expertise to a start up company in regards to Oregon regulations and laws as well as suggestions for marketing and additional property support.
  • Fulfilled regular expectations of Community Manager role and tasks as listed below.
Community Manager, 01/2019 to 12/2019
Pinnacle Property Management Services – Beaverton, OR
  • Expressly brought on to prepare and organize the property to be put on the market and sold.
  • Property closed at the beginning of December.
  • All other duties typical to a property manager's role as listed is part experience listed below.
  • Noted items: Increased rental revenue by 26% within first 4 months, stabilized team, won award for revenue recovery/ balance/ increase within first 4 months, eliminated concessions to further drive healthy NRI.
  • Brought balance back to a troubled property and team.
Community Manager, 02/2017 to 12/2018
Coast Management – Portland, OR
  • Responsible for all aspects of Leasing and Marketing including all on-line initiatives for reputation building.
  • This property was in a lease-up position.
  • Built occupancy to 95% within 13 months.
  • Tour, follow up and lease apartments.
  • Responsible for move-in and outs, rent collection and renewals.
  • Resolve resident disputes, complaints and issues.
  • Supervise maintenance staff, turn overs and vendor scheduling.
  • Hands on knowledge of budgets and maintain budgeting demands and timelines.
  • Follow up with any Fair Housing mandates or laws- train team on changes.
  • Maintain at all times excellent decorum and property cleanliness.
  • Provide above expectation customer service to employees, vendors, upper management but most of all, resident base.
Community Manager, 03/2016 to 02/2017
Cal-Am Properties, Madison Apartment Group – Tigard, OR
Community Manager, 12/2009 to 09/2015
Madison Apartment Group – Wilsonville, OR
Senior Leasing Consultant, 09/2006 to 08/2008
Pacific Lifestyle Homes – Vancouver, WA
05/2003 to 09/2006
Mainlander Property Management – Lake Oswego, OR
Accomplishments
  • Increased rental revenue by 26% within first 4 months, stabilized team, won award for revenue recovery/ balance/ increase within first 4 months, eliminated concessions to further drive healthy NRI.
  • Brought balance back to a troubled property and team.
Personal Information
  • Responding to customer situations with sensitivity, . Full results: https://share.indeedassessments.com/share_to_profile/ eea, 1be69eaa7113690e139971bbc6f1deed53dc074545cb7
  • ADDITIONAL INFORMATION
    • Skills
  • Yardi, Property Solutions, YieldStar, Bluemooon, Credit Retriever, Ops Technology, Microsoft Outlook, and Microsoft Office., •Staff Training
  • Average skills in:, •Territory Management,
  • AMSI, On Site and Tenant Tech, Accounts Payable, Administrative, AMSI, Balance, Budgets, budgeting, Business Development, Credit, Clients, Customer service, Director, Marketing, Market, Microsoft Office, Microsoft Outlook, Negotiation, Office Management, Quality Management, Relationship building, Sales, Scheduling, Staff Development, Staff Management, Staff Training, Strategic Planning, tandem, Territory Management, Employee Training, Vendor management
  • Accounts Payable
  • Administrative
  • AMSI
  • Balance
  • Budgeting
  • Negotiation
  • Scheduling
  • Relationship building and management
  • Business Development and Planning
  • Goals and Performance
  • Sales Goals
  • Employee Training
  • Quality Management
  • Talent Review
  • Resource Allocation
  • Systems and software programs
  • Sales expertise
  • Staff Development
  • Budgets
  • Credit
  • Customer service
  • Director
  • Marketing
  • Market
  • Microsoft Office
  • Microsoft Outlook
  • Office Management
  • Strategic Planning
  • Controlling costs
  • Area management
  • Sales
  • Staff Management
  • Business Development
  • Prospecting Clients
  • Brainstorming Ideas
  • Operations
  • Vendor management
    • Additional Information
    • AWARDS: , Community Team of the Year April 2018 Excellence in Operations April 2019 •Supervised team of up to 10 staff members.
    • ADDITIONAL INFORMATION •, Authorized to work in the US for any employer, •AWARDS: , , Community Team of the Year April 2018 Excellence in Operations April 2019 Assessments Customer Focus & Orientation — Highly Proficient March 2020
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    Resume Overview

    Companies Worked For:

    • DB Properties
    • Pinnacle Property Management Services
    • Coast Management
    • Cal-Am Properties, Madison Apartment Group
    • Madison Apartment Group
    • Pacific Lifestyle Homes
    • Mainlander Property Management

    School Attended

    • Calvin Christian High School
    • Portland Bible College

    Job Titles Held:

    • Area Manager
    • Community Manager
    • Senior Leasing Consultant

    Degrees

    • High School Diploma : 06/1988
      Associate of Arts : General Theology

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