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Appraiser Resume Example

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APPRAISER
Executive Profile

Well-disciplined and self reliant professional with extensive experience in building consensus and influencing others to action. Outcomes oriented leader in possession of communication, managerial, and problem-solving skills. Recognized for the ability to provide support and encouragement while asserting high standards and remaining focused, calm, and positive in high volume, high stress environments. Seeking a position that applies skills and talents in health care, training, and consultation with clients. Over thirty years of professional nursing experience with critical care, clinical leadership and consultation background. Respected adviser at all levels in the organization. Ten years' experience working in a virtual environment. Passionate about the profession of nursing with a working knowledge of nursing initiatives such as Magnet, shared governance and health care reform and their impact on hospital decision-making, budgets, and service expectations. Working knowledge of successful on-boarding strategies for new graduate nurses and experienced RN's transitioning into new practice areas.

Skill Highlights
  • Leadership/communication skills
  • Building customer relationships
  • Self-motivated/organized
  • Detail oriented
  • Account management
  • Project management
  • Nursing practice across the continuum of care
  • Aligning organizational mission and values with strategic initiatives
Core Accomplishments

  • Initiation of Transition Residency resulting in additional service offering for Versant.
  • Part of the development team for workshops focusing on professional development for a variety of roles at varying levels of the organization.
  • Coach for internal employees and client hospitals resulting in alignment with mission, values and organizational initiatives.
  • Seasoned presenter with large and small audiences
Professional Experience
Appraiser01/2014 to CurrentAmerican Nurses Credentialing Center ANCC
  • ANCC is a subsidiary of the American Nurses Association.
  • Their mission encompasses creating and promoting standards of excellence for the delivery of quality health care through accrediting health care organizations and programs and credentialing individual health care providers.
  • Review PTAP accreditation application for accuracy and adherence to criteria.
  • Participate as one of a two ANCC team members in the virtual review of the application with the applicant.
  • Provide analysis and organization of applicant responses and submit to the ANCC Commission of Accreditation.
Performance and Outcomes Director01/2013 to 06/2015Versant Holdings, LLCSt. Petersburg, FL
  • Versant Holdings mission is fundamentally improving patient safety, organizational capacity, economic benefit and sustainability of nursing through developing nursing organizations.
  • Provides direction and support to Versant Performance and Outcomes management team in managing key relationships within client organizations.
  • Provides direction and support to Versant Performance and Outcomes management team using Versant data to guide hospitals in enhancing service offerings.
  • Works collaboratively with all Versant service sectors and Versant clients.
  • Responsible for client direction and support during their pursuit of ANCC nurse residency accreditation.
Implementation Manager01/2009 to 08/2013Versant Holdings, LLCIthaca, NY
  • Versant Holdings mission is fundamentally improving patient safety through developing and sustain nursing organizations.
  • Supported existing clients to assure seamless change in ownership of Versant Advantage, Inc.
  • Contributed to work to change all documents, procedures and policies to reflect the change in ownership.
  • Recommended a re-design of delivery of services resulting in work re-structuring and improved client service.
  • All duties as outlined in the Implementation Specialist role.
Implementation Specialist01/2004 to 01/2009Versant Advantage, IncLos Angeles, CA
  • A non-profit public benefit company whose mission is to enhance patient care and safety by providing workable and innovative new graduate recruitment and retention strategies.
  • Significantly contributed to the successful growth of a new start up company by identifying process improvements, ideas for streamlining information and participating in the marketing and sales process.
  • Guided client organizations in the implementation of a complex initiative within defined timelines.
  • Provided consultation to cross-functional teams to assure the ongoing operation of the residency according to defined timelines and standards, resulting in positive, measured outcomes.
  • Generated support and enthusiasm for the residency in customer organizations.
  • Received overall high customer satisfaction scores.
  • Developed the on-site Residency Managers, providing guidance, support and training to achieve competence in managing the day-to-day management of the residency and adherence to Versant research protocols.
  • Delivered research based and detailed outcome reports; made on-going recommendations to strengthen the residency initiative resulting in positive organizational cultural changes.
  • Enlisted and worked with customer base in order to facilitate their participation in the annual user conference.
  • Participation included podium presentations, poster presentations and or sharing of best practices.
  • Fulfilled the role of liaison between Versant and customers, balancing advocacy for the customers and compliance with Versant timelines, procedures, and standards.
Education
Masters Health Administration2013University of Phoenix
Bachelor of Science1993University of Phoenix
Diploma Nursing Degree1982Lutheran Hospital School of Nursing
Publications/National Presentations

PUBLICATIONS: 

Shinners, J., Alejandro, J. A., Frigillana, V., Desmond, J., & LaVigne, R. (in press). Quality Improvement: Creating a Float Pool Specialty within a New Graduate Residency. MEDSURG Nursing.

NATIONAL PRESENTATIONS:

  • 2015 QSEN National Forum: 10 Years and Going Strong - Poster presentation Expanding a nurse residency: Using standardized structure and processes to create innovative strategies for transitioning new graduates into the float pool
  • 9th Annual Versant Client Conference - Concurrent session - 2013. Positioning Nursing for the Future: Demonstrating Collaboration through the Versant RN Residencies
  • 8th Annual Versant Client Conference - Concurrent session - 2012. Personal Leadership Philosophy: An Internal Code and Compass for Navigating Healthcare in the 21st Century
  • 7th Annual Versant Client Conference - Concurrent session - 2011. Nurse Engagement: the Path to Patient Safety and Quality Outcomes.
Strengths
  • Building relationships
  • Organizational development
  • Change process
  • Coaching and developing others for success
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Resume Overview

Companies Worked For:

  • American Nurses Credentialing Center ANCC
  • Versant Holdings, LLC
  • Versant Advantage, Inc

School Attended

  • University of Phoenix
  • Lutheran Hospital School of Nursing

Job Titles Held:

  • Appraiser
  • Performance and Outcomes Director
  • Implementation Manager
  • Implementation Specialist

Degrees

  • Masters Health Administration 2013
    Bachelor of Science 1993
    Diploma Nursing Degree 1982

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