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Anthem Resume Example

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ANTHEM
Summary

Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.

Skills
  • Security systems
  • Customer service
  • Inventory management
  • RFI Scanners
  • Communications
  • Planning and coordination
  • First Aid/CPR
  • MS Office
  • Organization
  • Relationship development
Experience
Anthem | 10/2018 to 07/2020OCS - Houston, TX
  • Take Respite request for members. Look up respite hours
  • Take home health request
  • Agency change request
  • Precert request for PT,ST,OT
  • Pest control
  • NEMT Request

Medical Transportation request

  • Faxes
  • Insurance verification
CMA,Medical Records | 02/2015 to 06/2018Medical Resort at Bay Area - Pasadena, TX
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Monitored vital signs during medication administration to quickly identify any complications.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Engaged with patients through participation in daily activity, which helped boost mood and improve overall memory.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Administered scheduled drugs, including BP and Narcotics under direct supervision of licensed nurse.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Maintained medication stock and performed cleaning of patient rooms and equipment.
  • Served as positive role model for diverse group of individuals.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Delivered high-quality, geriatric care to private client.
  • Administered all necessary medications as directed by care plan.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Responded and assisted to needs of 35-40 residents on wing.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Monitored clients' progress to report necessary changes.
  • Logged all requests for medical records into spreadsheets.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Pulled patient records and transferred information to appropriate parties.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
CNA,CMA,RA | 07/2010 to 03/2016Legend Oaks North - Houston, TX
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Responded and assisted to needs of 35 residents on wing.
  • Administered all necessary medications as directed by care plan.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Attended to patients in 40-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
CNA,RA | 10/2007 to 08/2010Noble Home Health - San Antonio, TX
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Attended to patients in 30 to 45 bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education and Training
George Gervin - - San Antonio, TX | High School Diploma06/2002
Advance Medical Training - - San Antonio, TX | CNA11/2004
University of Incarnate Word - - San Antonio, TX | CMA03/2008
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Resume Overview

Companies Worked For:

  • OCS
  • Medical Resort at Bay Area
  • Legend Oaks North
  • Noble Home Health

School Attended

  • George Gervin
  • Advance Medical Training
  • University of Incarnate Word

Job Titles Held:

  • Anthem
  • CMA,Medical Records
  • CNA,CMA,RA
  • CNA,RA

Degrees

  • George Gervin - San Antonio, TX | High School Diploma
    Advance Medical Training - San Antonio, TX | CNA
    University of Incarnate Word - San Antonio, TX | CMA

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