LiveCareer-Resume

amsa resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I can provide a clear and confident telephone manner, the ability to communicate effectively with a wide range of customers, proven aptitude for dealing with customer complaints. Communicating face to face and fully aware of the importance of data security, Analytical, detail-oriented health care professional offering over 10 years of success in roles Unit Clerk, Certified Dialysis Tech and Medical Assistant. Dependable, patient-focused leader with exceptional organization, and communication skills.

Skills
  • Conflict Resolution
  • Planning & Organizing
  • Customer Service
  • Organizational Skills
  • Computer Skills
  • Critical Thinking
  • Typing/computer proficient
  • First Aid/CPR
  • Problem Resolution
  • People Skills
  • Active Listening
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
Education and Training
Mansfield Sr High Mansfield, OH, Expected in 06/1985 ā€“ ā€“ High School Diploma : - GPA :
Marion Tech College Marion, OH, Expected in ā€“ ā€“ : - GPA :
NCSC Mansfield, OH, Expected in ā€“ ā€“ : - GPA :
Experience
Department Of Veterans Affairs - AMSA
Eugene, OR, 11/2021 - Current
  • Scheduled patient appointments
  • Worked independently making decision's in such a manner that only ms based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required
  • Routinely communicates with physicians, case managers, and other allies health professional staff using sound interpersonal skills
  • Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record
  • Works with team to reinforce the plan of care and self-help solutions and entering appropriate information into electronic record
  • Setting appropriate deadlines and priorities
  • Coordinate with the patient care team ot review the clinic utilization by using various reports, ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and provides the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access
Neighborhood Healthcare - Medical Assistant
Escondido, CA, 09/2015 - 11/2021

Performs a variety of administrative and direct care services to promote patient comfort and customer satisfaction. Responsible for patient flow throughout the visitation process and performing required procedures and tasks as directed. Coordinates and performs a variety pf medical, administrative, and/or operational support duties. Provides support for any position within Health Services as directed by Office Manager. Responsible for resolving routine to complex inquires ot problems. Does ordering of labs, test, set up procedures as directed by physicians. Does office supply ordering.

  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Documented notes during patient visits.
Kindred Healthcare - Certified Dialysis Technician
Ontario, CA, 07/2011 - 09/2015

Worked under the supervision and with guidance from qualified nursing staff to provide high qualify nursing care to a group of patients, Providing care for the benefit of the patients comfort and well being during their stay in care. Answering enquiries from relatives and visitors, reporting on patients conditions and recoding in charts as appropriate. Scheduling appointments and procedures as needed.

  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure.
  • Cleaned fistula, graft or catheter using antiseptic solution.
  • Inspected venous and arterial pressures to maintain pressures within established limits.
  • Connected hemodialysis machine to patient's forearm or catheter site to start blood circulating through dialyzer.
  • Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
  • Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
Greater Baltimore Medical Center - Unit Secretary
Columbia, MD, 10/2006 - 01/2010

Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the med-surg floor.

  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Retrieved physicians' paperwork, including lab test requests.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Updated group medical records and technical library to promote smooth office operations.
  • Documented and responded to incoming correspondences to address questions.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.

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Resume Overview

School Attended

  • Mansfield Sr High
  • Marion Tech College
  • NCSC

Job Titles Held:

  • AMSA
  • Medical Assistant
  • Certified Dialysis Technician
  • Unit Secretary

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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