Works well in challenging, fast paced, high-stress and detail orientated environments, both individually or as part of a team. Superior customer service skills. Years of high-volume restaurant experience. Seeking the opportunity to lend my creativity and knowledge to a restaurant or bar with a commitment to innovation and sustainability.
Extensive beer knowledge
Cash and credit transactions
Supervision and training
Proficiency in inventory and ordering
Promoted to Regional Certified Trainer (January, 2017)
New Store Open Training Team (February, 2016)
Named FOH Employee of the Month( June, 2015)
AMP/Bartender/Server Northville, MiGranite City Food & Brewery/Feb 2015Maintained full knowledge of all menu items, contents and preparation methods.Served as mentor to junior team members. Consistently adhered to company guidelines,procedures, polices, expectations and standards.
Beverage & Service Manager Northville, MIAubree's Pizza/Apr 2009 to Feb 2015Hired in as line level employee promoted to Management in 2013.Optimized profits by controlling food, beverage and labor costs on a daily basis. Developed and maintained exceptional customer service standards. Performed checkouts of servers and bartenders. Developed and maintained a staff that provided hospitable, professional service.
BBA: BusinessEastern Michigan2010Ypsilanti, Mi, USA