LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

.

Skills
  • Behavior standards
  • Able to lift 50 lbs
  • Visual inspections
  • Safety procedures
  • Handheld scanner
  • Preventive maintenance
  • Quality assurance standards
  • Assembly procedures
  • Loading and unloading protocols
  • Equipment assembly
  • Equipment operation
  • PPE use
  • Maintenance & Repair
  • Reliable and trustworthy
  • Relationship building
  • Decision-making
  • Documentation ability
Experience
Amnesty QB, 09/2019 - Current
Covetrus Austin, TX,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team of 80 professionals meeting needs.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Increased customer base and market share by promoting product through diverse channels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
Support Manager, 07/2018 - 09/2019
Extra Space Storage Landover, MD,
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Assessed and increased quality of service by monitoring employee and customer interactions.
  • Uncovered deficiencies in coverage and developed improvements by evaluating previous resolutions.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Improved team performance by devising successful training methods and programs.
  • Evaluated trends by tracking and modeling key metrics.
  • Maximized coverage during key hours by preparing effective schedules.
  • Cross-trained in every store role to maximize operational knowledge.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Led team of 100 professionals meeting customer needs.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Handled over $100,000 in funds each day in fast-paced environment.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Increased customer base and market share by promoting product through diverse channels.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
Assistant Manager, 03/2016 - 07/2018
Family Dollar Stores Inc. City, STATE,
  • Planned and prepared workflow schedules, delegating tasks for 45-50 member team.
  • Trained team of 50 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Delegated daily tasks to team members to optimize group productivity.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Completed inventory audits to identify losses and project demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management initiatives to optimize business development.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
High School Diploma: , Expected in 06/2016
-
Lakewood High School - Lakewood, OH
GPA:
Accomplishments
  • Drove customer orders by 70% improvement in 2 months and profits through aggressive action and leadership.
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by an average of 120% in 2020
  • Improved delivery of customer orders by 85% , realizing overall increase in customer satisfaction and cost efficiency.
  • Led team to achieve number 1 in the network , earning recognition from upper management and financial reward.
  • Recognized as Employee of the month for outstanding performance and team contributions.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Lakewood High School

Job Titles Held:

  • Amnesty QB
  • Support Manager
  • Assistant Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: