Amazon Fullfillment Associate Resume Example
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AMAZON FULLFILLMENT ASSOCIATE
Professional Summary
Enthusiastic career seeker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the travel industry.
Work History
Amazon - Amazon Fullfillment AssociateCity , STATE06/2019 - 08/2019
XTO Energy - XTO Energy Mail Clerk-Mailroom SupervisorCity , STATE04/2017 - 12/2018
- Verified proper distribution of incoming mail to correct individuals and departments.
- Managed entire mail drop-off and pickup process for $Number annual revenue-producing Industry company.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Coordinated mailroom team's workflow, delegating tasks to all employees.
- Identified major problems when mailroom equipment malfunctioned and contacted Job Title for assistance.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Helped customers by carrying oversized parcels inside residences.
- Used automated mail processing equipment to sort and collate mail.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Upsold postal services like insurance and tracking.
- Resolved problems, improved operations and provided exceptional service.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Developed and maintained courteous and effective working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered product or service to customer locations within specific timeframes.
Fallas Paredes - Cashier-Assistant ManagerCity , STATE05/2015 - 05/2017
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Provided strong service to customers, increasing customer loyalty Number%.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Monitored areas for security issues and safety hazards.
- Mentored new sales associates to contribute to store's positive culture.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Maintained company's visual merchandise standards through general housekeeping, including Action and Action.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Built positive relationships with customers to increase repeat business.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Assisted in increasing quarterly sales revenue Number% through Action and Action.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
- Analyzed data, including profit and loss statements to compose store budget, cutting costs Number% in Year.
- Planned and prepared work schedules to assign Number-member team to specific tasks.
- Submitted reports to senior management to aid in business decision-making and planning.
- Recruited, hired and trained Number associates to develop into productive team members with excellent product knowledge.
- Directly worked with Number customers per shift to build relationships and increase customer satisfaction ratings Number%.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- https://my.indeed.com/p/ericac-r8ebvob
Skills
- Retail merchandising
- Teambuilding
- Customer service
- Troubleshooting
- Excellent work ethic
- Critical thinking
- Project Management
- Microsoft software proficiency
- Compassion
- Verbal and written communication
- Analytical skills
- Attention to detail
Education
06/2013Paschal High SchoolCity, StateDiploma
06/2013Tarrant County College DistrictCity, StateUltrasound Sonography
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Resume Strength
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Resume Overview
School Attended
- Paschal High School
- Tarrant County College District
Job Titles Held:
- Amazon Fullfillment Associate
- XTO Energy Mail Clerk-Mailroom Supervisor
- Cashier-Assistant Manager
Degrees
- Diploma
Ultrasound Sonography
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