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All Rounder( House Keeping Department) Resume Example

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ALL ROUNDER( HOUSE KEEPING DEPARTMENT)
Professional Summary

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Motivated waitress with 2 years of experience successfully serving customers in busy, fine dining restaurant. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Customer-oriented waitress with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Skills
  • Sanitation Practices
  • Disinfection Practices
  • MSDS Documentation
  • Chemical Handling
  • Relationship-Building
  • Training & Development
  • Critical thinking
  • First Aid/CPR
  • Guest seating arrangements
  • To-go order preparation
  • Dining area maintenance
  • Menu memorization
  • Guest relations management
  • Sales expertise
  • Hospitality service expertise
  • Menu presentation
  • Table setting knowledge
  • Ordering procedures
  • Order delivery practices
  • Daily specials memorization
Work History
09/2018 to 02/2020All Rounder( House Keeping Department)Harri Shrestha | Townhall, NSW
  • Placed orders for housekeeping supplies and guest toiletries.
  • Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
  • Completed schedules, shift reports and other business documentation.
  • Created and implemented training programs to enhance employee performance.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Employed best maintenance and safety practices with number % incident rate.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Coordinated daily workflow through task prioritization and concise scheduling.
02/2019 to 12/2019Cleaning ProfessionalLuis( LFCC Services Pty Ltd) | Parramatta , NSW
  • Used time management and efficient cleaning methods to meet deadlines.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Handled equipment, chemicals and materials properly and with caution.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned, vacuumed and dusted all areas of type building to maintain organized, professional appearance for employees and clients.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Supervised supplies in inventory and submitted reorder requests.
03/2018 to 11/2019Waitress Bibas Tamang | Parramatta , NSW
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Bussed and reset number tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared beverages and filled food orders for customers.
Education
03/2013School Leaving Certificate Milly Jully Higher Secondary Boarding School , Nepal
09/2016Proficiency Certificate Level ( Diploma) | Nursing ScienceTribhuwan University, Nepalgunj Nursing Campus, Nepalgunj, Nepal
03/2020Diploma And Advanced Diploma Of Nursing | Nursing ScienceAustralia Institute Of Business And Technology , Blacktown
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Resume Overview

Companies Worked For:

  • Harri Shrestha
  • Luis( LFCC Services Pty Ltd)
  • Bibas Tamang

School Attended

  • Milly Jully Higher Secondary Boarding School
  • Tribhuwan University, Nepalgunj Nursing Campus
  • Australia Institute Of Business And Technology

Job Titles Held:

  • All Rounder( House Keeping Department)
  • Cleaning Professional
  • Waitress

Degrees

  • 03/2013 School Leaving Certificate
    09/2016 Proficiency Certificate Level ( Diploma) | Nursing Science
    03/2020 Diploma And Advanced Diploma Of Nursing | Nursing Science

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