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All America Bank resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Friendly server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Organized server with experience in server restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile server with five years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 100 % due to friendliness, speedy service.

Ambitious server with five years of experience boosting. I am also bilingual and am able to speak Spanish and create a relationship with Hispanic customers.

Skills
  • Relationship building and management
  • Cash Handling
  • Sales expertise
  • Food Safety Standards
  • Food and Beverage Service
  • Relationship Building
  • Warm and Friendly
  • Team Leadership
  • Reliable and Responsible
  • To-Go Order Preparation
  • Team Player
  • Cleaning and Sanitizing
  • Customer Service and Rapport
  • Transactions and Cash Handling
  • Verbal and Written Communication
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Multitasking and Prioritization
  • Patient and Empathetic
  • Teamwork and Collaboration
Work History
01/2022 to Current All America Bank Brian Demarcus | City, STATE,
  • Turned in excess cash to maintain drawer security.
  • Reconciled cash drawer and resolved discrepancies.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
10/2021 to 03/2022 Chads El Sabores Mexican Restaurant Chad Cox | City, STATE,
  • Interacted positively with customers while promoting hotel facilities and services.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Served customers by preparing food trays for consumption and packaging up takeout orders.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Delivered food to guest tables with timeliness and efficiency.
  • Managed multiple tasks in high-volume environment.
  • Delivered items to guest tables and addressed and requests.
  • Reconciled cash drawer and corrected any errors.
  • Cleaned and maintained dining area and condiment stations.
  • Provided information regarding promotions and menu items.
08/2015 to 05/2020 Nuevo León Restaurant Mary Aguilar | City, STATE,
  • Operated cash registers to process cash, credit and debit transactions.
  • Stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Served customers by preparing food trays for consumption and packaging up takeout orders.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Delivered food to guest tables with timeliness and efficiency.
  • Managed multiple tasks in high-volume environment.
  • Delivered items to guest tables and addressed and requests.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Reconciled cash drawer and corrected any errors.
  • Processed customer orders and accurately entered into system.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Cleaned and maintained dining area and condiment stations.
  • Provided information regarding promotions and menu items.
Education
Expected in 05/2020 Diploma | Hobart High School, Hobart, OK GPA:

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Resume Overview

School Attended

  • Hobart High School

Job Titles Held:

  • All America Bank
  • Chads El Sabores Mexican Restaurant
  • Nuevo León Restaurant

Degrees

  • Diploma

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