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Airman Resume Example

Resume Score: 80%

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AIRMAN
Professional Summary

Hardworking United States Air National Guard Airman with food service management and customer service experience with over 2.5 years of military service and 6 years of overall work experience. Shift lead manager in an Air Force dining facility. Assists superiors with the management of cook staff; proper food handling and safety compliance. Understanding of dining facility logistics, food ordering, and storeroom inventory counts. Previously employed at Miller Mart and Dollar Tree as customer service sales associate. Expert knowledge in POS systems, customer service, shrink prevention, sales. Educational background in clinical medical assisting with a basic understanding of patient care. CPR, First Aid, AED certified.

Accomplishments

Assisted airman during training excercise in replenishing their supplies, food, water and received a written letter of appreciation from an Air Force officer.

Skills
  • MS Office
  • Sales expertise
  • Multi-line phone talent
  • Stock management
  • Stocking and replenishing
  • Shipping procedures understanding
  • Inbound and Outbound Calling
  • Credit card processing
  • Team management
  • Money handling abilities
  • Professional telephone demeanor
  • Dining Facility Logistics
  • POS systems expert
  • Complaint resolution
  • Order Fulfillment
Work History
02/2017 to CurrentAirman Air Force | Virginia Beach, VA
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Maintained proper temperatures during storage, cooking and serving.
  • Kept surfaces, tools and equipment clean and sanitized.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Inspected equipment such as refrigerators and warming lamps every Timeframe to check compliance with safe operating levels.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Managed food service operations, including menu planning, food and supply purchases and inventory coordination.
  • Prepared components for foods such as soups, entrees and side dishes.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
03/2020 to 09/2020Sales AssociateMiller Mart | Virginia Beach, VA
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Maintained inventory of all saleable items.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Assisted customers with operating fuel pumps, explaining proper fueling techniques.
  • Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Conducted inventory counts by adding each item in stock and documenting in System.
  • Pumped gas for guests and took payments.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
01/2017 to 12/2019Cashier Dollar Tree | La Crosse, VA
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Served needs of more than Number customers in busy Type environment.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
06/2014 to 01/2017CashierDollar Tree | Somersworth , NH
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
12/2019Certified Clinical Medical Assistant CCMA | Technical Training Certification Tidewater Community College , Virginia Beach, VA
Expected in 12/2021Food Service Management Community College of The Air Force, Tidewater Community College
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Air Force
  • Miller Mart
  • Dollar Tree

School Attended

  • Tidewater Community College
  • Community College of The Air Force

Job Titles Held:

  • Airman
  • Sales Associate
  • Cashier

Degrees

  • 12/2019 Certified Clinical Medical Assistant CCMA | Technical Training Certification
    Expected in 12/2021 Food Service Management

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