I am a National Escalated Technical Solutions Advanced Technician. Other positions that I have held include Priority Agent and Communications Technician specializing in home security, but I am eager to complete other jobs. I am always willing to assist other technicians and customers when they need help. With my current position, I am always focused on learn new skills and tasks that can enhance my job experience. I am always learning new and upcoming materials/products to help improve my customer's experience and satisfaction with our products and services. I participated in CommTech Jeopardy as a member of Beast Node in 2018 and was invited back to compete in 2019 as a member of Fast8. In 2020, I was selected to be a part of the QCII Success Mentorship program as a mentee.
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With a focus in automation & electrical circuits.
Xfinity Home Pod A project - 08/20
Xfinity Prepaid project - Spring 2020
Xfinity Home Startek training project - Spring 2019
Commtech Jeopardy 2018 - Beast Node
Commtech Jeopardy 2019 - Fast8
QCII Success 2020 - Mentee
SCTE Comcast member trainings
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