adult foster provider resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Skills
- Client Records Management
- HIPAA Compliance
- Verbal and Written Communication
- First Aid Certification
- Word Processing
- Quality Standards
- Performance Tracking and Evaluations
- Office Management
- Payroll Oversight
- Effective Multitasking
- Attention to Detail
- Human Resources
Education
Union Baker ESD La Grande OR, Expected in ā ā High School Diploma : - :
Certifications
- First Aid/CPR Certified
Work History
Accor Hotels - Adult Foster Provider
Washington, DC, 06/2018 - Current
Washington, DC, 06/2018 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Used Word and Excel to maintain records of services performed and apparent condition of patients.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Shakey's Pizza - Operations Supervisor
Huntington Park, CA, 09/2015 - 07/2017
Huntington Park, CA, 09/2015 - 07/2017
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Encompass Health Corp. - Assistant Manager
Bristol, VA, 09/2013 - 09/2015
Bristol, VA, 09/2013 - 09/2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Trained and managed associates in customer service and sales techniques.
- Managed scheduling for store shifts to accomplish proper staffing.
- Resolved customer service issues promptly.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Answered questions about store policies and addressed customer concerns.
- Managed store organization, maintenance and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Trained team members in successful strategies to meet operational and sales targets.
- Examined merchandise to verify correct pricing and attractive displays.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
JC Penney's - Office Manager
City, STATE, 08/2003 - 08/2012
City, STATE, 08/2003 - 08/2012
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Assisted Store Manager with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
- Completed weekly payroll for 15-20 employees.
- Matched purchase orders with invoices and recorded necessary information.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Performed daily account reconciliation and payroll verification to maintain daily records.
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Resume Overview
School Attended
- Union Baker ESD
Job Titles Held:
- Adult Foster Provider
- Operations Supervisor
- Assistant Manager
- Office Manager
Degrees
- High School Diploma
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