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Ads Quality Rater Resume Example

Love this resume?Build Your Own Now
ADS QUALITY RATER
Career Overview
To secure a position with a dynamic company in a solid, and reliable, field where I can demonstrate my hard and smart work ethic, excellent customer service, and ability to think quickly and adapt to changing conditions on the job.
Core Strengths
  • Extensive technical troubleshooting, customer service and problem-solving experience.

Work Experience
Ads Quality Rater
February 2015 to Current
Welocalize
  • I evaluate web pages based on the scale that Google provides.
  • Working independently, remotely, and following strict guidelines, I applied those guidelines, and standards of excellence, to unique, real-world scenarios and situations, to ensure a quality service for the user.
Assistant Manager
October 2014 to Current
Silverspot Cinemas - Frederick , NC
  • Fast-paced customer service with a personal touch: Responsible for accurately entering data related to all aspects of sales and inventory, while assisting customers in a friendly and efficient manner.
  • Experienced in dealing with volatile customers calmly.
  • Extensive technical troubleshooting and problem-solving experience.
  • Promoted to assistant manager based on reliability, cash-handling and data-input accuracy.
April 2013 to April 2014
Customer Service Phone Advisor
December 2011 to June 2012
Bickford Senior Living - Chapel Hill , IL
  • I assisted customers with technical troubleshooting issues of many varieties, including software, hardware, and mobile devices.
  • Responsible for accurately logging pertinent customer and call-related data into various systems; focused on resolving issue as well as efficiently assisting customers so as to help the next customer waiting in the holding queue.
  • The companies I worked for include the leading tax-preparation software provider and a leader in the computer, tablet and mobile communications industries.
writer, owner
April 2010 to December 2013
Quest Diagnostics
  • Web-based writing and editing mentoring service, with a focus on guiding those living with and mourning a loss from cancer toward a more healthy and meaningful means of expression.
  • Writing and editing entailed creating or assisting in a tribute for a client's loved one, letter and card writing, critiquing and editing essays and short stories, and extended fiction and nonfiction pieces; worked with novice to experienced, professional writers.
  • Created, and maintained, own website, using Adobe Dreamweaver CS5.
Package handler
November 2000 to July 2009
Writing Your Cancer Story (dot Com) - Springfield , STATE
  • truck loader: Duties included handling packages and large freight from the unloading dock, and efficiently and safely loading and securing trucks for delivery, in preparation for long-distance transit.
  • Part of a team of four responsible for accurately sorting a high-volume of small packages into mailbox bins, spanning all of the United States, Canada and overseas.
  • More than two years experience as an air packages loader; efficiently and safely loaded valuable and overweight parcels into semi truck for airport delivery.
Educational Background
Creative Writing , December, 2008University of North Carolina - City, StateGPA: GPA: 3.8 / magna cum laude
Creative Writing  concentration in Creative Nonfiction
 GPA: 3.8 / magna cum laude
Associate of Arts : Liberal Arts/transfer, August, 2006Cape Fear Community College - City, StateLiberal Arts/transfer
Skills
Adobe Dreamweaver
?InDesign
MAC
Microsoft Word
Excel
Mentoring
Technical troubleshooting
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • University of North Carolina
  • Cape Fear Community College

Job Titles Held:

  • Ads Quality Rater
  • Assistant Manager
  • Customer Service Phone Advisor
  • writer, owner
  • Package handler

Degrees

  • Creative Writing , December, 2008
    Associate of Arts : Liberal Arts/transfer , August, 2006

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