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Administrative Specialist/Office Manager Resume Example

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ADMINISTRATIVE SPECIALIST/OFFICE MANAGER
Executive Summary
Highly organized and detailed-focused with over Thirty- Four years experiences in the Administrative Field with excellent organizational skills utilized in implementing policies and procedures and supervising a busy seven person night shift staff. I have had a wide range of responsibilities include staff training, customer liaison and support. I have good sound work ethic with, strong communication and interpersonal skills.
Core Qualifications
  • Staff training
  • Supervision and training
  • Performance tracking and evaluation 
  • Complex problem solving
  • Calm under pressure
  • Sound judgment
Professional Experience
Devereux Florida January 2012 to Current Viera, USA, FL
  • Supervisor: Supervising and monitoring staff in assisting clients in daily living activities including health and personal management, achieving personal goals, recreation, and daily household living while improving functioning and minimizing interfering behaviors.
  • Facilitating proper medical care including medication administration for clients.
  • Ensuring Proper documentation to include shift reports, incident reports, and individual progress notes on clients.
  • Maintaining a safe and therapeutic treatment environment that meets the physical, emotional, and personal needs of program clients while improving functioning and minimizing interfering behaviors.
  • Prioritize objectives and complete multiple duties efficiently.
  • Produce and meet deadlines.
  • Supervised night shift support staff.
  • Maintained control of assets and inventory.
  • Designed and implemented data management system for tracking admissions and discharges.
  • Analyzed and organized work processes and procedure.
  • Perform additional duties and complete special projects as assigned by management.
  • Input data into Profiler/Train staff on Profiler.
  • Provide full administrative and secretarial support to all night shift departments.
  • Assist Medical Records with filing, mailing files to storage and researching files Assist Medical Records faxing, mailing and scanning documentations to caseworkers, parents etc.
  • Perform notary for doctors, staff and clients.
Devereux Florida May 2001 to January 2012 Administrative Specialist/Office Manager
Viera, USA, FL
  • Support department heads and management with daily operations of a demanding company.
  • Efficiently directed office support activities including staff training, activity, supervision, task scheduling, general office functions and supervision.
  • Provide administrative support to the Administrator and Human Resources Manager at Campus.
  • Coordinate and prioritize daily, weekly and monthly meetings and appointments.
  • Met and address a high volume of inquiries via phones, email and in person regarding Devereux's programs.
  • Sort, distribute, review and process incoming and outgoing mail.
  • Serve as a liaison to staff, management and outside agencies for problems solving issues.
  • Orders and maintain department's supplies.
  • Provide support and training to staff.
  • Research, prepare and ensure timely response and distribution of various written communication.
  • Perform additional duties and complete special projects as assigned by management.
  • Input data into Profiler/Train staff on Profiler.
  • Maintained control of assets and inventory.
  • Designed and implemented data management system for tracking admissions and discharges.
  • Analyzed and organized work processes and procedures.
  • Provide full administrative and secretarial support to all departments.
  • Perform notary for doctors, staff and clients.
Devereux Florida May 2000 to May 2001 Direct Care Professional/Behavior Specialist
Viera, USA, FL
  • Supervising and monitoring staff in assisting clients in daily living activities including health and personal management, achieving personal goals, recreation, and daily household living while improving functioning and minimizing interfering behaviors.
  • Facilitating proper medical care including medication administration for clients.
  • Ensuring Proper documentation to include shift reports, incident reports, and individual progress notes on clients.
  • Maintaining a safe and therapeutic treatment environment that meets the physical, emotional, and personal needs of program clients while improving functioning and minimizing interfering behaviors.
  • Prioritize objectives and complete multiple duties efficiently.
  • Produce and meet deadlines.
  • Supervised day shift support staff.
  • Maintained control of assets and inventory.
  • Perform additional duties and complete special projects as assigned by management.
U. S. Marines Corps March 1980 to April 2000 Office Manager
Washington, DC
  • Over Thirty-year military career highlighted by promotion through increasingly responsible decision-making capacities, including assistant staff non-commission officer-in-charge and staff non-commission officer-in-charge.
  • Prepared organization for Annual Commanding General (CG) Inspection; reviewer comments included "200% improvement," reversing 2-year history of failure to high passing rate.
  • Prepared organization for Annual Inspector General (IG) Inspection; reviewer comments included "150% improvement," reversing 1-year history of failure to high passing rate.
  • Resolved Staffing issues that resulted in accurate accounting of personnel assets and reduced delays in filling vacancies.
  • Implemented corrective measures that transformed "a mediocre operation into a source of pride" for the battalion and left 95% fewer service record maintenance errors and a 65% reduction in customer traffic.
Education
Everest University 2007 Bachelor of Science: Business Administration Melbourne, FL Business Administration
Florida Metropolitan University 2006 Associate of Science: Business Administration FL Business Administration
United States Marine Corps Reserve April 2000 United States Marine Corps
Skills
accounting, administrative, administrative support, Air Force, clients, data management, decision-making, documentation, email, staff training, faxing, filling, filing, general office, Human Resources Manager, Inspection, Inspector, inventory, Legal, notes, mailing, medication administration, meetings, mail, office, Office Manager, Personnel, processes, progress, promotion, researching, Research, scanning, scheduling, secretarial, Staffing, Supervisor, Supervising, supervision, phones, written communication
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Resume Overview

Companies Worked For:

  • Devereux Florida
  • U. S. Marines Corps

School Attended

  • Everest University
  • Florida Metropolitan University
  • United States Marine Corps Reserve

Job Titles Held:

  • Administrative Specialist/Office Manager
  • Direct Care Professional/Behavior Specialist
  • Office Manager

Degrees

  • Bachelor of Science : Business Administration
    Associate of Science : Business Administration
    United States Marine Corps

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