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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

An above and beyond professional, offering eight years experience managing fast-paced, corporate office needs. Skilled in Administrative, Executive, & Client Customer Service. Utilizes communication, time management, & prioritization in successfully executing responsibilities.

Areas of Expertise
  • Scheduling & Calendar
  • Customer Service
  • Data Management
  • Microsoft Outlook
  • Microsoft Teams
  • Zoom
  • Ticketing Systems
  • Excel
  • Project Management
  • New Hire Hr On-Boarding
  • Vendor Relations
  • Expense Reports
  • Staff Training & Mentorship
  • Travel Arrangement
  • Food/Catering Arrangement
  • Facilities & Operations
  • Teamwork & Collaboration
  • Attention to Detail
Education
Mission College Santa Clara, CA Expected in : - GPA :
Adrian Wilcox High School Santa Clara, CA Expected in 06/2012 High School Diploma : - GPA :
Certifications
BSIS (Guard Registration)
Professional Experience
Allied Universal Security - Administrative Services
Conshohocken, PA, 07/2019 - Current

Delivering exceptional administrative & facility support for a high-volume corporate office. Supporting thirteen offices in total.

  • Client service; providing correspondence between Clientele and Executive Regional Managers, Relationship Managers & Bankers
  • Use of multi-telephone systems (Cisco) (Akkadian web console)
  • Use of Microsoft teams, Zoom, Outlook
  • Oversee complex multi-office (Peninsula) calendars
  • Performing Scans, Fax, UPS/Fedex labels, Postage Machine operation
  • Inventory, stocking, supply ordering
  • Providing administrative support to Executive & Banking employees amongst thirteen Peninsula offices
  • Conference room reservations for client & employee meetings/events
  • Ordering meal services/delivery/catering
  • Following new hire on-boarding protocols, orientation, training, badge request and access
  • Manage new hire move tickets within ticketing system; assigning work locations, offices/desks
  • Liaise with multiple Corporate & PBO office teams such as Digital Banking, Preferred Banking, Relationship Managers, Loan Officers, Private Wealth Management, Information Technology, Human Resources, Bank Security
  • Maintaining confidentiality regarding client account information & documents
  • Securing daily couriers
  • Address facility requests & tickets for peninsula offices
  • Submitting expense reports
  • Spreadsheet data using Excel
  • Escalate facility issues, coordinating vendor scheduling
  • Monitoring HVAC systems, adjusting temperatures
  • Conduct & facilitate team(employee) moves
  • Implementing County & State Health Guideline Requirements/Mandates; PPE, Signage
  • Transitioned between rotational remote work during lockdown
Allied Universal Security - Security Admin
Corpus Christi, TX, 02/2017 - 07/2019

Demonstrated various Security & Administrative needs in a high demand corporate office. Providing assistance to office engineer employees as well as upper executive management.

  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
  • Updated logs and issued temporary badges
  • Assisted with on-boarding procedures, employee badge access, seat assignment
  • Escalated & resolved client/employee complaints
  • Daily use of multi-line telephone system (cisco)
  • Use of Outlook, Zoom, Skype
  • Managed office calendars; reserved conference rooms for events, executive employees, & clients
  • Organized events, catering, scheduling
  • Coordinated with Facilities Operations, Human Resources, & Information Technology teams
  • Received incoming packages and mail, dispersed parcels, shipped outgoing items
  • Correspondence with onsite vendors
  • Draft office & event related emails, submit reports & documents using Microsoft Excel or Word
  • Follow required confidentiality practices while handling sensitive legal docs
  • Monitored Alarms and Cameras
  • Submitting & assigning work orders using ticketing system
Petrochoice - Security Admin
Hazelwood, MO, 10/2013 - 02/2017

Provided Security Administrative support to the bay area Avaya headquarter location. Ensuring clientele & employee safety, as well as completing daily office needs.

  • Monitor Alarms & Cameras
  • Screened visitors, requiring identification, assigned guest badges
  • Received and routed incoming mail and packages
  • Facilitating timely communication and efficient operations
  • Directed calls using multi-line phone system (cisco)
  • Managed calendars for reservations/events
  • Escorted vendors/clients through secured areas
  • Drafted event & office related emails
  • Managed spreadsheets & daily log using Excel
Sky High Sports - Front Desk Admin
City, STATE, 04/2012 - 10/2013

Executed day to day lobby check in requirements for the first & original Sky High Sport location. Maintaining & implementing safety guidelines, as well as ensuring guests were processed in a thorough and proper manner.

  • Front Lobby check-ins
  • Greeted customers
  • Distributed legal waiver forms for company's records
  • Registered guests via company guest portal
  • Handled Cash
  • Assigned hourly visitor badges
  • Orchestrated Large Party/Group Check-Ins
  • Organizing and scheduling

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Resume Overview

School Attended

  • Mission College
  • Adrian Wilcox High School

Job Titles Held:

  • Administrative Services
  • Security Admin
  • Security Admin
  • Front Desk Admin

Degrees

  • High School Diploma

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