Administrative Senior Resume Example City Of Austin

ADMINISTRATIVE SENIOR

Professional Summary

Successful Human Resources Specialist with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Human Resources Software NeoGov and Payroll Software Kronos Workforce.

Skills

Human Resources Software - NEOGOV
Payroll Software - Kronos Workforce, Banner
Enterprise Resource Planning Software - JD Edwards
Records Management Software - Laserfiche
Accounts payable
Administrative support
Data entry
Employee relations
Finance

Government
Human Resources
Recruitment
Newsletters
Marketing
Presentation Skills
MS Office
Customer service

Work History

Administrative Senior02/2020 to Current
City Of Austin – Austin, TX

Manage timecard entry with accuracy for 30+ personnel on bi-weekly basis.
Execute ad-hoc reports related to insurance audits for management to determine critical business decisions to ensure compliance with program standards.
Extract and format data to simplify metrics analysis related to Coronavirus 19 disease funding awarded to local non-profit organizations.
Unit government purchase cardholder; provide monthly purchase reports to Finance Department.
Review files, records, and other documents to obtain information and to respond to requests.
Access computerized grant system for information to answer questions related to specific accounts.
Supported program operations by preparing and updating documents, reports and spreadsheets.

Senior Administrative Assistant08/2015 to 10/2019
City Of Fayetteville – Fayetteville, NC

Human Resources Liaison responsible for managing applicant tracking system including posting job vacancies, updating applicant status, and providing procedural advice to hiring managers
Scheduled interviews, conducted reference checks and facilitated onboarding process for all new hires
Consulted with Human Resources personnel regarding substantial issues including responding to applicants who have been barred from employment
Delegated payroll subject matter expert, participated in initial first steps with organization to test processes and procedures for time entry
Trained 10+ managers and 100+ employees on how to use payroll software for specific roles
Managed timecards and work schedules on bi-weekly basis; provided advice to personnel regarding appropriate completion; first point of contact to resolve problems
Decreased pay discrepancies by running and analyzing specialized reports
Increased on-time payroll submissions by proactively communicating with supervisors
Coached lower level administrative staff to increase productivity
Processed various personnel changes including resignations, dismissals, and disciplinary actions; maintain confidentiality
Coordinated travel arrangements using rates outlined by General Services Administration
Reviewed government issued purchase card charges monthly
Communicated and collaboratively worked with all levels of employees, customers, clients, vendors, and general public
Appointed to several company wide initiatives to provide feedback including new accounts payable software, online technology request form, applicant tracking system upgrade and updated employee relations handbook.
Commended for providing administrative assistance in aftermath of Hurricane Matthew in 2016 and Hurricane Florence in 2018
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Coached new personnel on administrative procedures, company policies and performance standards.
Expertly coordinated logistics for functions both within and outside of organization.
Coordinated office activities and public events, including product ordering, set up and technology.

Human Resource Specialist07/2013 to 08/2015
City of Fayetteville – Fayetteville, NC

Aided administration of recruitment process for positions including post job announcements for all vacancies, processing new hires and creating offer letters.
Processed 626 hires from 291 postings, attended 12 job fairs while processing 28,651 applications and reviewing 11,966 applications for completeness.
Provided technical guidance and procedural advice on automated applicant tracking system.
Drafted internal and external advertising and recruitment campaigns.
Consistently communicated with and treated job applicants and candidates in courteous, tactful, and respectful manner.
Represented at job fairs to promote employment opportunities and to provide guidance regarding recruitment process.
Streamlined skills testing process that led to increase in job candidates for administrative positions.
Coordinated drug testing appointments, background submissions and skills testing.
Reviewed and screened applicant resumes to identify qualified candidates.
Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.

Administrative Secretary10/2007 to 07/2013
City Of Fayetteville – Fayetteville, NC

Provided administrative support including receiving and greeting internal and external customers and responding accordingly to their needs.
Reconciled/verified payroll hours for 90+ personnel.
Assisted with activities such as presentations, job fairs and employee in-house events.
Developed standard operating procedures for point of sale system and invoicing.
Supervised temporary office personnel.
Redesigned Educational Outreach Program for students and community members.
Initiated department's efforts to become Certified Green Business.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Assisted with event planning, including associated travel and logistical arrangements.
Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
Liaised between clients and vendors and maintained effective lines of communication.

Education

BS: Business AdministrationFayetteville State University- Fayetteville, NC

BA: SociologyFayetteville State University- Fayetteville, NC

Resume Overview

Companies Worked For:

City Of Austin
City Of Fayetteville
City of Fayetteville

School Attended

Fayetteville State University

Job Titles Held:

Administrative Senior
Senior Administrative Assistant
Human Resource Specialist
Administrative Secretary

Degrees

BS : Business Administration
BA : Sociology

Administrative Senior Resume Example

Resume Score: 80%

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