LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Administrative Secretary
Please provide a type of job or location to search!
SEARCH

Administrative Secretary Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
T
ADMINISTRATIVE SECRETARY
Summary

Seasoned Administrative Secretary with solid 20 plus years background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Skills
  • Monitoring field personnel
  • Processing orders
  • Delivery procedures
  • Schedule coordination
  • Training new hires
  • Coordinating urgent deliveries
  • Inventory control procedures
  • Materials accountability
  • Customer service-oriented
  • Inventory management
  • Filing experience
  • Confidentiality understanding
  • Administering payroll
  • Requisition processing
  • Vendor relations skills
  • Accounts receivable and payable
  • Office staff leadership
  • Letter writing
  • Spreadsheet development
  • Multi-line phone systems
  • Cash deposit preparation
  • Managing automated systems
  • Report creation
  • Check processing
  • Advanced MS Office Suite knowledge
  • Google Docs sharing
  • Sensitive material handling
  • Human resources best practices
  • Data entry documentation
  • Account balancing reconciliation
  • Meeting participation
  • 10-key proficiency
  • Issue response and resolution
  • Records management systems
  • Report analysis
  • Tracking documents
  • Accounting support
  • Faxing documents
  • New business development
  • Documentation and reporting
  • Supervising clerical personnel
  • Billing and coding
  • Excel spreadsheets
  • Managing office supplies
  • Back office operations
  • PC proficient
  • Invoicing and billing
  • Employee training and development
  • Expense reporting
  • Professional networking
  • Directing visitors
  • Recordkeeping and bookkeeping
  • AR/AP
  • Routing correspondence
Experience
Administrative Secretary
City, State
Company Name/Aug 2008 to Nov 2020
  • Guided administrative and professional staff through computer and software problems.
  • Communicated with vendors via phone and email to confirm deliveries and follow up with inquiries.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements, to stay within federal guidelines.
  • Produced and distributed team newsletters, email updates and other forms of communication, including share forms with the google docs. platform.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered phone calls by 3 ring and asked appropriate questions to determine which department or staff member could be of service.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel within the department.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Owner
City, State
Company Name/Sep 1996 to Aug 2008
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Developed and implemented successful customer relations strategies, opening up communication.
  • Made orders for new office supplies, closely monitoring supply use and budgets.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Provided in-depth research on accounts and contracts to assist sales team.
  • Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
  • Trained workers in preparation for service quality and efficacy.
  • Processed financial documents including contracts, expense reports and invoices.
  • Interact professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Processed, tracked and pursued resolutions to keep records and accounts current.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Worked with vendors to obtain quotes, negotiate contracts and handle shipments.
Dispatcher
City, State
Company Name/Jul 1983 to Dec 1997
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Trained employees on accurate triaging and dispatching procedures while personally handling daily calls.
  • Reviewed routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Supervised driver dispatching, route planning and vehicle tracking for drivers.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Provided dispatch support for roadside assistance calls.
  • Tracked all changes in computer system to keep records current and accurate.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Reported delays, accidents, or other traffic and transportation situations.
  • Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
  • Oversaw scheduling for day-to-day activities of transportation employees.
  • Established transportation cost standards and economical shipping practices.
  • Communicated with floor managers to determine merchandise placement.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
Education and Training
High School DiplomaPrescott High SchoolMay 1977City, State
Accomplishments
  • Documentation - Wrote and edited documents to change the language of the pay compensation to adapt to the changing minimum wage.
  • Successfully ran a trucking business business for 11 years.
  • Reduced freight costs by optimizing backhaul schedules and negotiating carrier rates.
Certifications
  • Certificate from Pima Community College for General Clerk
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Prescott High School

Job Titles Held:

  • Administrative Secretary
  • Owner
  • Dispatcher

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Administrative-Secretary-resume-sample

Administrative Secretary

Brooklyn, New York

Administrative-Secretary-resume-sample

Administrative Secretary

Cape Girardeau, Missouri

Administrative-Secretary-resume-sample

Administrative Secretary

Olivehurst, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.