Administrative Secretary Resume Example
Love this resume?Build Your Own Now
T
ADMINISTRATIVE SECRETARY
Summary
Seasoned Administrative Secretary with solid 20 plus years background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Skills
|
|
Experience
Administrative Secretary
Valley Center , CAValley Center-Pauma Unified School District/Aug 2008 to Nov 2020
Valley Center , CAValley Center-Pauma Unified School District/Aug 2008 to Nov 2020
- Guided administrative and professional staff through computer and software problems.
- Communicated with vendors via phone and email to confirm deliveries and follow up with inquiries.
- Conducted thorough research using various media sources to obtain relevant data for staff requirements, to stay within federal guidelines.
- Produced and distributed team newsletters, email updates and other forms of communication, including share forms with the google docs. platform.
- Received and routed incoming calls and correspondence to promote timely communication.
- Answered phone calls by 3 ring and asked appropriate questions to determine which department or staff member could be of service.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel within the department.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Owner
Penn Yan , NYFinger Lakes Premier Properties/Sep 1996 to Aug 2008
Penn Yan , NYFinger Lakes Premier Properties/Sep 1996 to Aug 2008
- Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Developed and implemented successful customer relations strategies, opening up communication.
- Made orders for new office supplies, closely monitoring supply use and budgets.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Provided in-depth research on accounts and contracts to assist sales team.
- Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
- Trained workers in preparation for service quality and efficacy.
- Processed financial documents including contracts, expense reports and invoices.
- Interact professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Replenished office supplies when inventory became low and placed new orders for restocking.
- Processed, tracked and pursued resolutions to keep records and accounts current.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
- Worked with vendors to obtain quotes, negotiate contracts and handle shipments.
Dispatcher
Seattle , WAAlto Pharmacy/Jul 1983 to Dec 1997
Seattle , WAAlto Pharmacy/Jul 1983 to Dec 1997
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Trained employees on accurate triaging and dispatching procedures while personally handling daily calls.
- Reviewed routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
- Maintained current knowledge of all personnel in field and all completed deliveries or delays.
- Supervised driver dispatching, route planning and vehicle tracking for drivers.
- Answered customer requests with information about product availability, shipping information and status updates.
- Provided dispatch support for roadside assistance calls.
- Tracked all changes in computer system to keep records current and accurate.
- Oversaw investigation and resolution of customer and vendor issues.
- Reported delays, accidents, or other traffic and transportation situations.
- Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
- Oversaw scheduling for day-to-day activities of transportation employees.
- Established transportation cost standards and economical shipping practices.
- Communicated with floor managers to determine merchandise placement.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
Education and Training
High School DiplomaPrescott High SchoolMay 1977City, State
Accomplishments
- Documentation - Wrote and edited documents to change the language of the pay compensation to adapt to the changing minimum wage.
- Successfully ran a trucking business business for 11 years.
- Reduced freight costs by optimizing backhaul schedules and negotiating carrier rates.
Certifications
- Certificate from Pima Community College for General Clerk
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Prescott High School
Job Titles Held:
- Administrative Secretary
- Owner
- Dispatcher
Degrees
- High School Diploma
Similar Resumes
