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Administrative Secretary Resume Example

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ADMINISTRATIVE SECRETARY
Summary

Veteran with 8 years of Administrative experience. Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Proficient in Microsoft Office with expertise in resource allocation and schedule management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Skilled at multi-tasking and maintaining strong attention to detail. Known for leveraging professionalism and superior communication skills to meet client and company needs.

Skills
  • Medical Terminology
  • Medical Transcription
  • Administrative support
  • HIPPA Knowledge
  • Training and coaching
  • MS Office
  • Team building
  • Strong problem solver
  • Articulate and well-spoken
  • Customer service-oriented
  • Detail Oriented
  • Self-starter
  • Database management
  • Time management
  • Supply Inventory
  • Spreadsheet development
  • Calendar management
  • Memo preparation
Experience
03/2020 to 04/2020
Administrative SecretaryAdvance Turbines System － Medley, FL

FULL TIME (40-50 HRS/WEEKLY)

  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Managed front office activities, including customer service, appointment management, billing and collections, and office administration.
  • Addressed and resolved technical concerns to comply with internal standards and regulatory requirements.
  • Oversaw transmission of engineering specifications, instructions and processes guidelines to enhance administrative efficiency and eliminate unnecessary physical records.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
02/2020 to 03/2020
Veteran RepresentativeMiami Dade College － Homestead, FL

PART TIME (25 HRS/WEEKLY)

  • Worked collectively with education professionals to deliver in-school counseling support for identified students.
  • Established key issues in need of resolution and project performance metrics to set planning objectives.
  • Inspired team members by fostering positive environment and boosting employee confidence.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
02/2019 to 12/2019
Executive Assistant to CO, XO and Senior Civilian United States Navy － San Diego, CA

FULL TIME (40-50 HRS/WEEKLY)

  • Collaborated with senior leadership to support new projects including setting up a lactation room and reorganizing offices.
  • Served as point of contact for data acquisition and research.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
03/2012 to 02/2019
Aviation Maintenance AdministrationmanUnited States Navy － San Diego, CA

FULL TIME (40-60 HRS/WEEKLY)

  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Identified opportunities for process improvements without sacrificing product quality.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Performed complex administrative management of sensitive and confidential issues.
Education and Training
04/2010
High School DiplomaMiami Killian Senior Highschool － Miami, FL
Certifications
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
  • Lean Six Sigma Yellow Belt
  • Lean Six Sigma Green Belt
  • Computer Operator
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Resume Overview

Companies Worked For:

  • Advance Turbines System
  • Miami Dade College
  • United States Navy

School Attended

  • Miami Killian Senior Highschool

Job Titles Held:

  • Administrative Secretary
  • Veteran Representative
  • Executive Assistant to CO, XO and Senior Civilian
  • Aviation Maintenance Administrationman

Degrees

  • High School Diploma

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