Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking and focused [Job Title] offering excellent communication, planning and prioritization skills developed over [Number] years of related experience. Skilled at writing reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Motivated [Job Title] with understanding of [Type] processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Organized [Job Title] with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Well-educated in [Software] and [Software].

  • Bookkeeping
  • Report development
  • Presentation design
  • Customer and client relations
  • Research skills
  • Multi-line phone proficiency
  • Office administration
  • Office management
  • Scheduling
  • Travel planning
  • Workflow planning
  • Customer relations and communications
  • Meeting arrangements
  • Documents filing
Work History
Administrative Leeco Steel, Llc Lisle, IL,
  • Answered, responded to and transferred over [Number] daily phone calls on multi-line phone system
  • Composed and proofread memos, letters and reports to verify error-free communication
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries
  • Assisted with event planning, including associated travel and logistical arrangements
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
  • Answered multi-line phone system by [Number] ring and transferred callers to appropriate department or staff member
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Managed [Number] calendars to strategically coordinate meetings, appointments and events
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
02/2015 to 08/2019
Teacher Yale-New Haven Health Milford, CT,
  • Created and deployed assessment strategies to check student progress and identify areas in need of improvement
  • Collaborated closely with peers to create cross-curricular lessons throughout year
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
  • Used variety of assessment tools and strategies to improve instruction methods
  • Administered assessments to determine each student's specific educational and social needs
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments
  • Prepared lesson plans according to assessment of student needs and learning ability
  • Colaborated with other teachers to coordinate social activities and field trips in alignment with curriculum
  • Piloted [Type] program to address state [Area of study] and [Area of study] standards
  • Promoted student engagement with positive reinforcement techniques and diverse learning strategies
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects
04/1998 to 01/2009
Staffing Manager Leidos Malvern, PA,
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
  • Directed onboarding and training for over [Number] new [Type] employees each year, keeping company operations smooth and production efficient with skilled candidates
  • Improved team morale by resolving [Type] inquiries on new hire initiatives and employee workforce matters
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties
  • Created organizational filing systems for records, correspondence and [Type]
  • Facilitated communication and coordination between employees and management by [Action]
  • Devised hiring and recruitment policies for [Number]-employee company
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for [Number] new employees
  • Performed full-cycle recruiting, including sourcing, interviewing, negotiations, and hiring
  • Recruited and hired employees for [Title of position]
  • Decreased employee turnover by [Number]% through [Process]
  • Wrote and posted job descriptions on [Name of job board]
  • Reviewed applications and resumes to support hiring activities
Expected in 05/2000
Bachelor of Science: Business Administration
Trinity University - Washington, DC,

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School Attended

  • Trinity University

Job Titles Held:

  • Administrative
  • Teacher
  • Staffing Manager


  • Bachelor of Science

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