Experienced Accessibility Subject Matter Expert with over ten years of experience in Education and Information Technology. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently assisted students and educators with their accessibility concerns. Completed projects at University that involved creating XML content and transforming to DITA, and ePub using Oxygen XML and putting that content into the CMS. Wrote technical documentation for procedures for Windows 8 and Windows 10.
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