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Administrative Assistanty Resume Example

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ADMINISTRATIVE ASSISTANTY
Summary

Self-directed Administrative Assistant with over 20 years of relevant work experience providing professional support to a diverse group of clients, personnel, and management.

Strong communicator and tactical planner with top skills in problem-solving and critical thinking. Extensive experience in managing multiple projects and priorities while working independently.

Strong background in time management consistently managing multiple schedule, calendars, special projects, payroll, as well as event coordination and travel arrangements.

Seeking a dynamic new position in a fast-paced enriching environment.

Skills
  • Strong interpersonal skills
  • Multitasking and prioritization
  • Organization and efficiency
  • Schedule and calendar management
  • Proficient in MS Office
  • Data organization and maintenance
  • Supervising personnel
  • Project, event, and travel planning
Experience
Administrative Assistanty, El Camino Hospital, February 2008-CurrentMountain View, CA
  • Advanced knowledge of Microsoft Office, Word, Excel, Outlook, Access, and PowerPoint. Proficient in various office software, payroll, and AP applications.
  • Highly organized and able to coordinate multipule department projects, calendars, and scheduling on a daily basis.
  • Able to collaborate and communicate with management to support and develop company goals
  • Created and maintained personnel schedules for 200+ employees, monitoring daily staffing needs to provide optimal coverage for nursing units.
  • Planned and executed department activitie, special events, and travel accommodation.
  • Organized meeting and project materials, including managing physical and digital files, monitoring spreadsheets and updating reports. Served as liaison between department heads and staff
  • Prepare, and tracked expenses and documented records using Excel. Performed daily maintenance, troubleshooting and updates for office systems.
  • Maintained up-to-date calendars, and multiple department organizational charts. Organized conference room space and materials for meetings, took notes and distributed meeting minutes to support management needs
  • Created and maintain both physical and electronic spreadsheets for absenteeism, tardiness, and leaves of absence. Track and submit employee time sheets to the accounting department for payroll processing bi-weekly. Maintained attendance records, vacations, and personal leaves
  • Assist with document processes by reviewing files, records and critical information to confirm accuracy and ensure corporate compliance with company policies and procedures
  • Provide a variety of reports and documents including contracts, expense reports, vendor invoices, and check requests.
  • Plan and publicize events, including negotiating vendor contracts and designing promotional material
  • Coordinate with vendors to place and receive orders, request maintenance, and services needs in a timely manner.
  • Train new employees on computer programs associated with time cards, scheduling procedures, and continued education
  • Wrote agendas, meeting notes, notifications for educations and training dates, and special events.
Administrative Support, El Camino Hospital, December 1997-February 2008Mountain View, CA
  • Provided outstanding customer service to our patients and their family members. Working closely with the nursing staff to take care of, provide support, and resolve any issues in a timely manner
  • Monitored multiple databases for daily patient staffing needs, bed availability, surgery schedules, patient discharges, transportation needs and pharmacy orders
  • Delivered an exceptional level of service to each patient by listening to concerns and answering questions. Identifying appropriate solutions to minimize issues and quickly solve their problems
  • Successfully performed administrative tasks, including filing, answering phones, scheduling meetings, and event planning
  • Documenting care provided to patients, and time of discharge into daily audit reports for submission to managers to ensure positive patient outcomes
  • Maintained office supply inventory, ordered supplies and equipment needs, as well as and following up on maintenance requests
Courier Manager/ Courier / Customer Service Agent, Federal Express, December 1991-August 1995Menlo Park, CA
  • Managed day-to-day operations, including supervision and assignment delegation for 20+ member team. Oversaw scheduling for the day-to-day activities of transportation employees
  • Provided open and professional team relationships to quickly identify and resolve issues. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line productivity
  • Maintained costs and profits within budget and managed records of personnel, expenditures and of government rules and driving regulations.
  • Forecasted manpower requirements based on daily workload and company needs.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Observed employee fieldwork and usage of materials for quality and consistency. Kept track of driver hours and miles to achieve maximum productivityin given hours
  • Oversaw personnel recruitment, performance and scheduling. Trained and mentor new employees to maximize team performance and achieve daily performance objectives.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions in high-traffic business center
  • Delivered exemplary customer service and support by remaining poised during stressful situations with attention to detail to ensure packages were delivered on time to the correct place.
Education and Training
Bachelor of ScienceSociology And Psychology , , University of California, Santa Barbara, Santa BarbaraCA
Associate of ScienceComputer Graphics, , Foothill College, Los AltosCA
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Resume Overview

Companies Worked For:

  • El Camino Hospital
  • Federal Express

School Attended

  • University of California, Santa Barbara
  • Foothill College

Job Titles Held:

  • Administrative Assistanty
  • Administrative Support
  • Courier Manager/ Courier / Customer Service Agent

Degrees

  • Bachelor of Science
    Associate of Science

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