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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary
  • Public Relations Coordinator / Social Media Coordinator / Executive Assistant Engaging and process-oriented professional with the capacity to excel within an inclusive and innovative team culture. - Key Qualifications -
  • Excellent communicator with extensive experience providing superior customer service within a dynamic and engaging environment; native English speaker / writer; fluent in Spanish.
  • Inventive and motivated professional with impressive leadership and management skills, adept at excelling in a fast-paced, collaborative environment by identifying opportunities for innovation.
  • Highly effective communicator, motivator, and strategist with the capacity to use creativity to determine the best course of action for the business as a whole through use of skills that transfer across multiple industries and positions.
  • Analytical thinker with expertise in market strategy, promotional campaigns, media relations, SWOT analysis, public relations, image and brand management, press releases, press kit multimedia, vendor relationships, and market research.
    • Skills
    • Microsoft Office Suite | SSPS | Microsoft Project
    • Continued
    • Administrative
    • Advertising
    • Schedule appointments
    • Attention to detail
    • Billing
    • Bookkeeping
    • Branding
    • Strategic business planning
    • Strong communication skills
    • Contracts
    • Client
    • Email
    • Filing
    • Financial
    • Forms
    • Innovation
    • Inventory
    • Leadership
    • Managing
    • Marketing strategies
    • Marketing
    • Excel
    • Mail
    • Microsoft Office Suite
    • Office
    • Microsoft Project
    • Negotiation
    • Payroll
    • Positioning
    • Press releases
    • Reading
    • Sound
    • Strategy
    • Telephone
    • Vision
    • Web design
    • Website
    Work History
    08/2018 to Current
    Rumor's Hair Salon - Capstone Project
    • Demonstrate innovation and capacity to excel through campaign launch including web design, digital marketing, advertising, SWOT analysis, and branding / positioning of client website.
    • Selected Contributions:.
    • Exercised detailed analysis and judgment to ensure strategic business planning through use of data gathered from a target group; monitored and reported campaign results.
    • Increased corporate visibility and stature by building media kits; created and oversaw press releases, media lists, and marketing strategies.
    • Expanded social media engagement by 45%.
    • Integrated social media strategy to create a robust online presence.
    • Stone Care Restoration and Maintenance.
    Administrative Assistant, 06/2005 to Current
    • Establish strong foundation for success by maintaining meticulous customer accounts records.
    • Shape a vibrant culture by managing incoming calls; schedule appointments and assist customers after completion of work.
    • Selected Contributions:.
    • Deliver key contributions toward success by filing documents; maintain expenses, bookkeeping, and payroll.
    • Provide insightful vision and guidance through oversight of billing and payments.
    • Create and maintain office forms and procedures to assist with administrative responsibilities.
    01/2016 to 06/2016
    Antelope Valley Hospital
    • Created environment for sustained success as dedicated volunteer.
    • Demonstrated reliability and ingenuity while providing 146 hours to restore lost and found inventory.
    • Selected Contributions:.
    • Exhibited exceptional ability to marshal appropriate resources by ensuring 50% of items were returned to original owners.
    • Exercised sound judgment and discretion while donating unclaimed items to a local shelter.
    Executive Assistant, 03/2012 to 12/2015
    Team LTL Express, Inc – Palmdale, CA
    • Created energy and stability through consistent use of strong communication skills.
    • Demonstrated strong leadership and foresight by promptly responding to customer enquiries in person, via telephone, email, mail, and social media.
    • Selected Contributions:.
    • Maximized productivity and provided vital structure through effective negotiation with brokers.
    • Captured substantial gains in efficiency and productivity by assisting with office responsibilities including reading and signing contracts.
    • Exhibited superior attention to detail while maintaining financial accounts by processing customer adjustments in a professional manner.
    Education
    Master of Arts: Public Relations, 2019
    Full Sail University - Orlando, FL
    Bachelor of Science: Health Science, Health Care ManagementUniversity of Phoenix
    Bachelor of Science: Health Science, Health Care ManagementCalifornia State University - San Bernardino, CA
    Work History
    08/2018 to Current
    Rumor's Hair Salon - Capstone Project
    • Demonstrate innovation and capacity to excel through campaign launch including web design, digital marketing, advertising, SWOT analysis, and branding / positioning of client website.
    • Selected Contributions:.
    • Exercised detailed analysis and judgment to ensure strategic business planning through use of data gathered from a target group; monitored and reported campaign results.
    • Increased corporate visibility and stature by building media kits; created and oversaw press releases, media lists, and marketing strategies.
    • Expanded social media engagement by 45%.
    • Integrated social media strategy to create a robust online presence.
    • Stone Care Restoration and Maintenance.
    Administrative Assistant, 06/2005 to Current
    • Establish strong foundation for success by maintaining meticulous customer accounts records.
    • Shape a vibrant culture by managing incoming calls; schedule appointments and assist customers after completion of work.
    • Selected Contributions:.
    • Deliver key contributions toward success by filing documents; maintain expenses, bookkeeping, and payroll.
    • Provide insightful vision and guidance through oversight of billing and payments.
    • Create and maintain office forms and procedures to assist with administrative responsibilities.
    01/2016 to 06/2016
    Antelope Valley Hospital
    • Created environment for sustained success as dedicated volunteer.
    • Demonstrated reliability and ingenuity while providing 146 hours to restore lost and found inventory.
    • Selected Contributions:.
    • Exhibited exceptional ability to marshal appropriate resources by ensuring 50% of items were returned to original owners.
    • Exercised sound judgment and discretion while donating unclaimed items to a local shelter.
    Executive Assistant, 03/2012 to 12/2015
    Team LTL Express, Inc – Palmdale, CA
    • Created energy and stability through consistent use of strong communication skills.
    • Demonstrated strong leadership and foresight by promptly responding to customer enquiries in person, via telephone, email, mail, and social media.
    • Selected Contributions:.
    • Maximized productivity and provided vital structure through effective negotiation with brokers.
    • Captured substantial gains in efficiency and productivity by assisting with office responsibilities including reading and signing contracts.
    • Exhibited superior attention to detail while maintaining financial accounts by processing customer adjustments in a professional manner.
    Skills
  • Microsoft Office Suite | SSPS | Microsoft Project
  • Continued.
  • Administrative, advertising, schedule appointments, attention to detail, billing, bookkeeping, branding, strategic business planning, strong communication skills, contracts, client, email, filing, financial, forms, innovation, inventory, leadership, managing, marketing strategies, marketing, excel, mail, Microsoft Office Suite, office, Microsoft Project, negotiation, payroll, positioning, press releases, reading, sound, strategy, telephone, vision, web design, website
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    Resume Overview

    Companies Worked For:

    • Rumor's Hair Salon - Capstone Project
    • Antelope Valley Hospital
    • Team LTL Express, Inc

    School Attended

    • Full Sail University
    • University of Phoenix
    • California State University

    Job Titles Held:

    • Administrative Assistant
    • Executive Assistant

    Degrees

    • Master of Arts : Public Relations , 2019
      Bachelor of Science : Health Science, Health Care Management
      Bachelor of Science : Health Science, Health Care Management

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