Looking for Administrative Assistant position, where my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff will be valuable in providing outstanding administrative support to the company's management personnel.
Microsoft Office (Advance)
Records Management System
Type 55 WPM
May 2015 to CurrentHealth Fitness － Dallas, TX
Utilized multiple software and resource to assist with validating forms, untouched, updated tickets and assigned projects.
Utilize software like CMS Desk, Knowledge base, Online Reward System.
Carefully authenticating participant information are correct with information on software accounts.
Effectively respond to inbound/conduct outbound calls to participant as needed to best provide with customer service.
Assisted with login support, informing about Wellness program, rewards incentive and assisting with questions.
Efficiently working with Program Manager and Health Advisors/Coaching.
Build relationship with co-workers in a team environment.
Scheduled onsite screening appointments in varies onsite location for participants.
Work with vendor Medtox to unsure participant lab kits are shipped out in a timely manner to designated labs.
Maintained and work effectively on Ticket Audits insuring tickets are being closed and handled properly.
Administrative Assistant January 2013 to February 2015Xquisite Boutique － Rochester, NY
Assisted with managing Accounting Receivable/Payable using Excel spreadsheet, sales cash logs, daily reports.
Tracked store sales and net gross.
Sustained and organized client database using Business software.
Obtained Administrative roles with filing, coping, faxing paperwork.
Worked with variety of vendors building great business relationship.
Assisted with daily reception duties.
Assisted with sales reps as a backup and providing customer service to clients' needs.
Professional Makeup Artist July 2012 to CurrentSelf-Defined － Rochester, NY
Managed great relationship with variety of clients offering customer service satisfaction and effective communication.
Worked and networked with photographers, editorial models locally and regionally in the United States.
Maintained own finances using Excel spreadsheet to track profit and losses.
Sustained an organized client database using Microsoft Access database.
Maintained time management with client's bookings while making sure I meet all client's needs.
Office Support/Administrative Assistant January 2006 to August 2011Deloitte & Touche － Rochester, NY
Placed order and maintained all office supplies, keeping orders to a minimum and tracking all inventory.
Maintained shipping and receiving of incoming mail and shipment with UPS.
Act as back up assistant to other Administrative Assistants in team environment.
Assisted with copy/binding numerous Audit reports; financial statement, engagement letter, management letter for Audit Partners and Managers.
Provided daily coverage for busy switchboard, while maintaining a positive friendly attitude.
Distributed office rosters to the Upstate offices, keeping calendars up to date in Outlook.
Scheduled meetings for Partners and Managers efficiently.
Set up conference calls/ rooms and food delivery.
Maintained shipping and receiving of incoming mail and shipment with courier.
Distribute mail accordingly.
Assisted with the implementation for the Deloitte Records Management System (DRMS) in FY06 for the Rochester office.
Provided Training & Development process to internal clients once a month.
Complied with all procedures and compliances, including file transfers, files checked out to terminated employees, misplaced files, floor sweep, and file request at a timely and efficient manner.
Successfully decreased the numbers of data errors on aging reports at 100% by performing extensive research and partnering with Regional Records Management.
Productively worked in organizing and boxing all manual files/ reports to be sent to the offsite vendor, successfully meeting all Regional deadlines.
Organized old reports/files alphabetically and by year end into boxes in preparation for the implementation of the Deloitte Records Management (DRMS) process.
Helped the Tax administrative with processing Tax returns as a backup supporter.
Assisted with coping/binding numerous Audit reports; financial statement, engagement letter, management letter for Audit Partners and Managers.
AS Degree : Business Management, 2004Bryant & Stratton College － Rochester, NYBusiness Management
Accounting, Administrative, Audit reports, backup, CMS, Coaching, client, clients, Customer Service, database, delivery, editorial, faxing, filing, financial, forms, General Office, inventory, managing, meetings, Microsoft Access, Excel, mail, Microsoft Office, office, Outlook, organizing, Problem Solver, profit, receiving, reception, research, sales, shipping, spreadsheet, switchboard, Tax, Tax returns, time management, 55 WPM, Type