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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary
Seeking a position, in which my skills in planning and organizing will be utilized. To use multifaceted and complex activities in a collaborative manner, in order to provide an excellent service experience for the clientele. To become an asset to a company, where I can provide longevity of service in which to learn and expand my knowledge and skills. Willing to learn any and all skills needed to perform the required duties as expected.
Highlights

  • Microsoft Office proficiency
  • Excel spreadsheets
  • Quickbooks
  • Strong interpersonal skills

  • Patient charting
  • Medical terminology
Experience
Company NameCity, StateAdministrative Assistant09/2012 to Current
  • Provide Administrative support for Community Programs Administration as well as the In Home Supports Department Duties include but not limited to: Processing monthly mileage and expense reports in Excel for all Administration of CPO, Supervisors, Group Home and Day Program Managers, Nurses, In Home Support Staff as well as RPW staffing.
  • Handling all invoices that flow through the CPO, obtaining approval from the Administrators and insuring all have correct billing numbers before being submitted to business office for payment.
  • Collecting monthly and filing ICF housing Attendance as well as maintaining/updating the CPO files of Census Group Changes.
  • Distributing and collecting of Personal Activity Reports for Supervisory staffing.
  • Distributing of incoming and outgoing mail.
  • Maintaining our staff Psychiatrist's appointments with patient scheduling, collection of patient lab reports for review, including direct contact through multiple pharmacies with confirmation of physician orders.
  • Dictation of the Psychiatrists weekly appointments for maintaining a current dictated status in the client files.
  • Generating of Excel billing for the in-house Psychiatrist; maintaining Excel spreadsheets for fiscal year, continually.
  • Collecting and maintaining all annual Landscaping and Snow Removal Contracts; insuring all vendors carry a current liability of insurance binder.
  • DDS licensing packets received from Administration are processed with Notary Public verification and uploaded into the DDS website.
  • All supportive information (Staffing reports, Bacterial reports, fire Marshall Certificates and Septic reports) is collected and uploaded as well.
  • Yearly annual recertification of approximately 65 out of approximately 132 program participants living within our 23 HUD certified group homes.
  • Data collecting of Income Verification through the EIV database; knowledge with Centralized Banking report generating.
  • Collecting financial data for each individual as well as third party Income verifications and Medical verifications for each individual if qualified.
  • All financial verification is reported to Property management Computer Services, Inc.
  • PMCS) for recertification.
  • HUD certified Occupancy Specialist: current licensed held since January 2013.
  • Scheduling of the In Home Supports staffing for approximately 75 individuals.
  • Scheduling is generated monthly for over 50 positions throughout the state using a web-based scheduling program; When I Work.
  • Daily maintenance is necessary in order to cover any and all situations that may arise in finding coverage during a staff's absence.
  • Daily communication via e-mail, cell phone and text messaging with staff as filling of open shifts becomes available.
  • All scheduling is generated, and then approved once all monthly schedules are completed before mid-month launch to staff.
  • Timekeeping; done weekly for multiple departments staffing in Kronos timekeeping system; Workforce Central Version 6.3 Daily use of Microsoft word, Microsoft Outlook and Excel, internet research, research of Medical terminology for Psychiatrist dictations.
Company NameCity, State03/2012 to 06/2013
  • Key-holder, various locations throughout the state.
  • Opening and closing of buying center, start-up procedures to prepare for the days clients.
  • Daily interaction with repeat clients and potential new clients in a professional, yet private manor.
  • The utmost discretion and professionalism in customer service is given to each and every client.
  • Keeping daily inventory of items purchased, using required documentation and filing of inventory paperwork.
  • Making the necessary copies for each filing, being consistent and accurate is expected.
  • Balancing the daily sheet and reporting to the appropriate management at the end of each day.
  • Computer skills used on a daily basis: Microsoft Word, Excel, Internet research, and e-mail.
  • When needed, travel to various locations throughout the state.
Company NameCity, StateAdministrative Assistant03/2011 to 09/2012
  • Duties include- For dual business: Key-holder.
  • Data entry/ clerical work, book-keeping/ billing and receiving.
  • Answering multi-lines for dual business, filing charts - maintaining and updating as needed.
  • Computer skills used on a daily basis: QuickBooks, Microsoft Word, and Excel.
  • E-mail and internet research as needed to perform specific tasks, ie: in-coming/out-going correspondents, including faxing/scanning.
  • Following directives on a daily basis, independently or co-partnered when needed.
Education
Bachelor of Arts2008Central Connecticut State University, City, State
Graphic Design1993Tunxis Community College, City, State
Certifications
National Center for Housing Management -HUD Compliance Training; Certified Occupancy Specialist- January 9, 2013, license current. *Notary Public November 2012, in current standing status in town of Harwinton, CT.
Skills
Administrative Assistant, Administrative support, Banking, Basic, billing, binder, book-keeping, charts, clerical, closing, Contracts, draw, client, clients, customer service, customer service skills, DDS, Data entry, database, Dictation, documentation, E-mail, faxing, filing, filling, financial, insurance, ie, inventory, Kronos, Medical terminology, messaging, Excel spreadsheets, Excel, mail, office, Microsoft Outlook, Microsoft Windows, Microsoft Word, Millennium, Multi-phone lines, Notary Public, Internet research, Property management, quality, QuickBooks, QuickBooks Pro, receiving, reporting, research, Scheduling, Staffing, Supervisory, phone, website
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Resume Overview

School Attended

  • Central Connecticut State University
  • Tunxis Community College

Job Titles Held:

  • Administrative Assistant

Degrees

  • Bachelor of Arts 2008
    Graphic Design 1993

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