Administrative Assistant Resume Example Tire And Wheel Master

ADMINISTRATIVE ASSISTANT

Professional Summary

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Proactive and meticulous with over 16+ years of experience. Oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented Adept individual. Business determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Skills

Writing reports
Spreadsheet management
Paperwork drafting
Filing and data archiving
Customer and client relations
CMS-1500 billing forms
Attendance record management
Records management
Physician billing
Calculating liabilities
Invoice coding familiarity
Account reconciliation processes
General ledger accounting expertise
Closing processes
Bookkeeping
Cash Flow analysis
Budgeting

Budgeting and reporting
Personnel training and development
Adherence to high customer service standards
Sales proficiency
Data Entry
Purchasing and procurement
Microsoft Outlook, Word and Excel
Training and mentoring
Inventory Control
Effective problem solver
Customer-focused
Excellent time management skills
Exceptional interpersonal communication
Exceptional telephone etiquette
Team Leadership
Effective workflow management

Work History

Administrative AssistantTire And Wheel Master – Stockton, Ca

Optical Manager, 03/2013 to Current
Central Valley Eye Medical Group Inc. – Stockton, CA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Educated clients about how to adapt to, wear and care for eyeglasses.
Prepared work orders outlining all specifications for new lenses and frames.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Trained and guided team members to maintain high productivity and performance metrics.
Motivated team members to meet and exceed sales targets.
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Office Coordinator, 02/2007 to 03/2013
Midtown Optometry – Stockton, CA

Generated and submitted invoices based upon established accounts receivable schedules and terms.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Performed targeted collections on past due accounts aged over 90 days.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Updated employee files with new details such as changes in address or salary levels.

Administrative Assistant, 01/2004 to 02/2007
Tire And Wheel Master – Stockton, Ca

Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Monitored status of accounts receivable and payable to facilitate efficient processing.
Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
Contacted customers and requested financial documentation.
Reviewed customer files on regular basis to make sure receivables were in sound condition.
Minimized accounts receivable collections and reconciled customer billings and statements.
Made decisions and recommendations about extending lines of credit.

Education

High School DiplomaFranklin High School - Stockton, CA

Certificate: Medical Billing SpecialistMaric College - Stockton, CA

Certificate : College Accounting And BookepingSUSD - Stockton, CA

Resume Overview

Companies Worked For:

Tire And Wheel Master
Central Valley Eye Medical Group Inc.
Midtown Optometry

School Attended

Franklin High School
Maric College
SUSD

Job Titles Held:

Administrative Assistant
Optical Manager
Office Coordinator

Degrees

High School Diploma
Certificate : Medical Billing Specialist
Certificate : College Accounting And Bookeping

Administrative Assistant Resume Example

Resume Score: 80%

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