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administrative assistance resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Accomplished in scheduling and documentation management. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Software experience in VisionWorks, CareLogic, IME (DHS Medicaid Verification System), MCO Insurance Eligibility Verification, Access, PowerPoint, Excel, Microsoft Word, Office, Electronic Filing system, AIA contract documents (American Institute of Architecture), Outline program, Appointment scheduler
  • Proficient in document formatting
  • Type and average of 55 - 60 wpm
  • Records Management Systems
  • Office equipment operation
  • Order supplies and maintain constant stock of supplies
  • Answered multi-phone system, direct and redirect phone calls to proper person and take messages
  • Honest, dependable and trustworthy
  • 10-Key Proficiency
  • Data Entry documentation
  • Memo preparation
  • Mail management
  • Multitasking and time management
  • Confidentiality and Data Protection
  • Professional and courteous
  • Verbal and written communication
  • Task prioritization and strong organizational skills
  • Meticulous attention to detail
Experience
09/2007 to 02/2022 Administrative Assistance Pontoon Solutions | Baltimore, MD,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Prepared and prioritized calendars and correspondence.
  • Inventoried and ordered supplies for office.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Monitored office equipment and scheduled repairs.
  • Responded effectively to sensitive inquiries or complaints.
  • Composed correspondence, reports and meeting notes.
  • Maintained accurate department and customer records.
  • Coordinated appointments, meetings and conferences.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Managed office duties, ordered materials, organized
  • Obtained scanned records and uploaded to database.
  • workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff and met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
06/2006 to 10/2006 Legal Administrative Assistant Infostretch | Salt Late City, AK,
  • Coordinated correspondence between attorneys and clients for active cases and other matters.
  • Routed contracts, agreements and invoices through proper signature process.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Conducted research and analyzed documents to prepare findings and formulate alternatives.
07/2002 to 06/2005 Administrative Assistant Nbc Universal | Minneapolis, MN,
  • Worked closely with Architect and Engineer by handling daily office tasks such as correspondence, meeting minutes, field reports, proposals, produce project manuals/specification book, bind and copy specs, maintained and updated planholders list and deposits for plans and project manuals on various projects, run blueprints of plans and drawings, create and organize list of contractors and subs for distribution of plans and specs and deposit returns, produced various AIA documents/contracts (American Institute of Architecture) such as owner/contractor agreements, owner/architect agreement, payrequests, change orders etc., in paper and electronic format, distribute shopdrawings to and from architect to contractor
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Organized both physical and digital files and updated reports to coordinate project materials
  • Composed correspondence, reports and meeting notes.
  • Managed office duties, ordered materials, organized workspaces
  • Answered phones to direct callers, schedule appointments and provide general office information.
Education and Training
Expected in 01/2005 to to AAS Degree | Legal Administration Southeastern Community College, West Burlington, Iowa GPA:
GPA: 3.1
Expected in 01/1982 to to High school Diploma | Grund und Hauptschule Pfaffenhausen, , GPA:

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Resume Overview

School Attended

  • Southeastern Community College
  • Grund und Hauptschule Pfaffenhausen

Job Titles Held:

  • Administrative Assistance
  • Legal Administrative Assistant
  • Administrative Assistant

Degrees

  • AAS Degree
  • High school Diploma

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