adm resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Systematic Administrative Assistant with over 23 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Organization and planning
  • Maintaining Files
  • Monitoring
  • Teaching
  • Conflict management
  • High social awareness
  • Bookkeeping
  • Computer literacy
  • Effective planning
  • Scheduling
  • Team Player
  • HR policies
  • Recruitment
  • Business administration
  • Mail handling
  • Office administration
  • Sorting and labeling
  • Staff education and training
  • Teamwork
  • Excel, Microsoft, Office, Google Dock software proficiency
  • Ability to accept and learn from criticism
  • Flexibility/Adaptable
  • Work excellent under pressure
Work History
Administrtive Assistant, 03/2020 - Current
Moog Inc. Everett, WA,
  • Perform clerical support to Workplace Services Manager, Account Services, and Clinical Staff.
  • Responsible for all clerical duties within WPS to support and service needs.
  • Special projects and all other duties, as assigned.
  • Greet visitor and clients to WPS offices.
  • Develop and maintain customer services rapport with necessary information to other Beacon departments as requested.
  • Type, file, Copy, Fax. A
  • Answer telephone, respond to inquires and appropriately direct callers.
  • Sort, distribute and send account/departmental mail.
  • Provider clerical support as required.
  • Take, retrieve and appropriately distribute messages timely.
  • Schedule appointments. Take notes at meetings and record accurately all discussion points. Prepare and distribute meeting minutes.
  • Organize, sort and distribute information to a group, both manually and electronically.
  • Standard maintenance and schedule repairs on fax, copier and other office machines.
  • Order and maintain supplies for the office/department.
  • Generate reports, tables and graphs utilizing system software. Update information on Carelink/MHS/RMS and other software.
  • Process billing invoices from affiliate providers to ensure payment. Update and maintain client log for tracking system, both manually and via computer.

Administrative Assistant, 11/2017 - 07/2019
Kiosk Information Systems Louisville, CO,
  • Provide excellent customer service by answering phones, coordinating deliveries and provide assistance to employees, customers and vendors.
  • Review authorized work orders from the Facilities Service Center for accuracy and completeness and assigning to correct shop for scheduling of work.
  • Follow up to ensure charges are completed accurately and work is closed our in a timely manner.
  • Review time keeping and ensure work orders and work codes are being charged appropriately.
  • Create corrections as necessary.
  • Update extensive spreadsheet of temp employees.
  • Provide backup for procurement functions including creating purchase orders and processing invoices.
  • Manage contracts as assigned.
  • Process temporary employee hiring paperwork.
  • Create employment advertising and maintain database with pertinent applicants.
  • Support Senior Level Managers.
  • Develop and maintain confidential files of All employees in the department.
  • Process HR hiring documents.
  • Schedule Medical Surveillance appointments.
  • My Qualifications:.
  • High level of accuracy and attention to detail.
  • Experience using purchasing systems including the material ordering process.
  • Ability to effectively identify and analyze trends and communicate to business manager and managers.
  • Experience creating purchase orders and processing invoices.
  • Ability to thrive while providing excellent customer service in an open office environment.
  • Posse positive attitude, collaborative and professional work ethic and work with a diverse group.
  • Create Job Postings on Social Media
  • Process payroll for all employees
  • Interact with potential candidates on Social Media and Professional networks/Job Boards (eg. LinkedIn, Indeed, ZipRecruiter)
  • Craft and send recruiting emails.
  • Maintain candidate data bases (Employment Tracking Systems).
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Scheduled office meetings and client appointments.
  • Processed invoices and expenses to facilitate on-time payment.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained staff directory and company policy handbook for human resources department.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed Excel databases converting complex data into easy-to-interpret data.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Generated reports and typed letters to prepared presentations in for maximum impact and results.
Front Desk Receptionist, 09/1998 - 11/2017
Charlotte Regional Visitors Authority Charlotte, NC,
  • Handle maintain a Safe and Secure environment for all who come in.
  • Take confidential information needed for the beginning of reports being filed.
  • Handle all calls coming into the police administration lines.
  • Work in coordination with all University Departments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Provided guests with above-and-beyond service, including making outside venue reservations and settings.
  • Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Received packages and mail at front desk and dispersed to correct employees.
  • Volunteered to help with special projects, assuming variety of tasks and duties.
  • Resolved customer issues quickly and notified the Sergeant on shift immediately when problems escalated.
Police Officer, 08/2001 - 04/2002
University Of Michigan City, STATE,
  • Actively patrolled assigned areas to prevent and detect roadway crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Validated evidence for admissibility and preserved evidence to be utilized court hearings.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
  • Conducted preliminary investigations at scenes of major crimes.
  • Supervised crowds at busy events, including Football, Hockey, Basketball, Gymnastics and Parties to prevent injuries.
  • Supervised crowds at busy events to prevent injuries.
  • Notified emergency personnel of incidents and accidents requiring medical assistance and aid.
  • Obtained evidence and supported DA in prosecution cases.
  • Booked suspects into custody by processing mug shots and fingerprints.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Reported deficient streetlights, signs and road surfaces to keep residents safe.
  • Ran personnel recruitment background investigations and interviewed potential job candidates.
  • Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
  • Executed operational protocols for criminal and non-criminal violations.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Answered calls from citizens and business owners.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Developed efficient organizational system for case records, reports, logs and agendas.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Bachelor of Science: Criminal Justice, Expected in
Eastern Michigan University - Ypsilanti, MI,
Status -
Willing to relocate to:
Additional Information
  • References upon request.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Eastern Michigan University

Job Titles Held:

  • Administrtive Assistant
  • Administrative Assistant
  • Front Desk Receptionist
  • Police Officer


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: