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Active Selling Leader Resume Example

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ACTIVE SELLING LEADER
Professional Summary

Sales & Goal Oriented Leader with distinguished experience in the Home Furnishings Industry and proven management abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Skills
  • 2014 Responsible for the PAX Remodel
  • 2015 Sektion Training Leader in 2015 or IKEA's cabinet changeover.
  • 2016 Collaboration with Lennar Homes to Design and Furnish their model homes; resulting in a 20% increase for the Business Department that year.
  • 2017 Promoted to IKEA Business Manager.
  • 2019 Active Selling Leader
  • Lead co-workers to become Customer Service proficient in sales and customer service.
  • Mattress Training Program Facilitator over the past 4 years.
  • 2019 Managed the Sell One More Campaign. Had a team to assist me in the promoting of add on sales throughout the store. Resulting in our store being in the top 10.
Work History
Active Selling Leader, 2019 to Current
Company Name – City, State
  • Maximized efficiency by coaching and mentoring co-workers in reference to product knowledge, product features, add on products, in store promotions, and IKEA Services that benefit customers.
  • Managed employee trainings, employee reviews, & schedules .
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Business Manager , 2017 to 2019
Company Name – City, State
  • Brought in new business connections and revenue generation opportunities by improving networking strategies. Increased sales by 20% in the first 6 months.
  • Worked with Orlando businesses, such as Retail Businesses, Corporate Offices, Hotel Chains, Entertainment venues such as Disney & Universal to provide them with IKEA Furnishings for their establishments.
  • Hired exceptional candidates and effectively lead staff to maximize productivity and eliminate process lags.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Acquired substantial amount of new customers through improved conversion techniques such as email follow-up messages, direct phone calls, and mailings.
  • Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
  • Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Home Furnishing Consultant, 09/2007 to 2017
Company Name – City, State
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and businesses.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Consulted on design of model homes for furniture placement based on layout and lighting.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Completed sales in excess of $800.000, as the only single Furnishing Consultant on Staff.
Realtor, 1992 to 2007
Company Name – City, State
  • Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue. I increased my sales each year and became a multi-million dollar producer.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Coordinated with Banks to secure loans for buyers.
  • Implemental in smooth closings.
Education
Associate of ArtsLuzerne County Community College - City, State
Associate of Arts: Interior Design , 1993
New York School Of Interior Design - City
Real Estate License , 1990
Real Estate Academy - City
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Resume Overview

School Attended

  • Luzerne County Community College
  • New York School Of Interior Design
  • Real Estate Academy

Job Titles Held:

  • Active Selling Leader
  • Business Manager
  • Home Furnishing Consultant
  • Realtor

Degrees

  • Associate of Arts
    Associate of Arts : Interior Design , 1993
    Real Estate License , 1990

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