active duty services resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Seasoned Airmen with three years of progressive responsibility in U.S Air Force. Dedicated professional with specific focus on deliberate, clear communication, coordinated project management and conflict resolution. Conscientious tactical mission executor designing expedited missions with team and civilian safety at forefront. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Attention to Detail
  • Group and Individual Instruction
  • Unit Oversight
  • Decision Making
  • Relationship Building
  • Microsoft Office
  • Supervision & Leadership
  • Training & Development
  • Customer Service
  • Problem Resolution
  • Reliable & Trustworthy
Active Duty - Services, 03/2020 to Current
Mccoy-RockfordAustin, TX,
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Assisted clients with accessing and receiving services.
  • Maintained and updated information for various service branches.
  • Scheduled and conducted daily meetings with military service members.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
  • Succeeded in training team members and foreign weapons operators in adapting to changing operational environments which resulted in minimizing employee injuries by [Number]%.
  • Reviewed and prepared monthly reports and data on personnel strength management, resulting in [Number]% strength management rating.
  • Streamlined work procedures reducing total downtime by [Number]%.
  • Documented reports outlining observed activities and presented reports to superiors.
  • Identified vehicle issues and malfunctions and reported to request repairs.
  • Supervised personnel and operations in [Type] setting.
  • Delivered fuel, food, supplies and ammunition to support combat-logistics forces.
  • Aided detectives with special investigations by sharing information and answering questions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Collected deposits or payments and arranged for billing.
  • Led on- and off-site customer support teams across multiple time zones.
Cashier/Shift Lead, 10/2018 to 10/2020
Panera BreadCity, STATE,
  • Delegated tasks to employees and monitored activities and task completion.
  • Completed opening and closing duties to facilitate business operations.
  • Upheld company standards and compliance requirements for operations.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Resolved customer complaints and reported issues to senior management.
  • Taught staff upselling techniques to meet revenue targets.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Checked orders for quality and completeness.
Sales Associate, 11/2019 to 03/2020
Victoria SecretCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Used technology resources to assist customers in locating and selecting items.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
: Business Administration And Management, Expected in to University of Maryland - Baltimore County - Baltimore, MD
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • University of Maryland - Baltimore County

Job Titles Held:

  • Active Duty - Services
  • Cashier/Shift Lead
  • Sales Associate


  • Some College (No Degree)

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