|HRIS applications (ADP) MS Office (Word, Excel, PowerPoint, Access, Outlook)|
Managed Accounts Receivables 1 million dollars, collecting 97% within 30 days.
Established effective relationships with patients and referring physicians by delivering service excellence.
Saved company thousands of dollars each month by requiring up front collection of past due balances, copayments and deductibles.
Identified improvement program to streamline electronic claim submissions and reduce rejections.
Helped establish access to insurance websites for appeals, claim status, eligibility and estimated out of pocket expenses, which improved overall productivity and increased patient up front collections.
Reduced outstanding A/R over 180 days from 24% to 5%.
Helped resolve long standing issue regarding unidentified capitation payments.
Identified as a top performer and earned Employee of the Quarter.
Companies Worked For:
Job Titles Held:
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