Experienced, articulate and results oriented person with a strong desire to succeed seeks a challenging and rewarding career in writing and research. My experience includes errors and omissions analytics, quality control, policy writing and trust balancing. I have experience with technical data, including cash transactions relating to tax payments and contributions to the Texas State Trust and Recovery Fund, including balancing said fund on a weekly, monthly, quarterly and yearly basis. Collection and processing of tax and permit related fees in accordance with State laws and regulations. Further experience includes analyzing and researching proposed legislation for impact on workgroup and writing detailed impact analysis summary of all legislation ahead of the start of each biennial session of the Texas Legislature. Further experience includes writing section procedures for processing applications for tax permits from the State of Texas, implementation of Research and Development Tax credit process and coordinating with Innovation and Technology department on improvements to state maintained system for issuing and keeping track of tobacco related violations. Skills include excellent written and verbal communication skills, team oriented, good listener, knowledgeable, excellent trainer and a good attitude.
Excel in written and verbal communications
Excel in Analysis and research
Reports generation and analysis
Financial records and processing
Training and development
Applied safety procedures and policies as outlined in Department Safety Manual.
Created new departmental procedures manual.
Assessed organizational training needs.
Wrote and edited documents to keep staff informed on policies and procedures.
04/2008 to Current
Accounts Examiner IIITexas Comptroller of Public Accounts － Austin, TX
Processing applications for state issued sales, retail tobacco, coin-operated amusement machines and miscellaneous automobile and financing permits.
Responding to public inquiries regarding state sponsored taxes, via both e-mail and telephone.
Assisting taxpayers with online and web based state applications and documents.
Processing of orders and issuing of state cigarette tax stamps to retail distributors of tobacco products.
Balancing of payments made to State Treasury and analysis of State Tobacco Trust account balances.
Providing training and mentoring to new hires and seasonal employees.
02/2007 to 03/2008
Policy AnalystMarsh and McLennan Companies － Austin, TX
Errors and Omissions analysis of commercial insurance policies for retail clients.
Holding of conference between client representatives (both internal and external), to discuss findings from analysis of commercial property, auto, general liability and worker's compensation policies.
Recommend and request changes in coverage and endorsements from underwriter.
Prepare cover letter, policy summary and checklist to clients along with renewal policies, using Microsoft Office suite software.
District 3B/3C Treasurer-Secretary-(Voluntary-Non salaried position).
01/2007 to Current
Receive donations to non-profit entity and deposit to entity treasury as received.
Balance account transactions on statements to electronic account statement.
Prepare financial statement using Microsoft Excel software and present at monthly meetings.
Project future financial health of organization and present.
Reimburse all officers for appropriate travel expenses associated with attending area functions.
Setup "DBA" with county in preparation of hosting area assembly.
Take minutes from monthly meetings on Microsoft Word software.
Present minutes and put together agenda at monthly meetings.
Make appropriate changes to district guidelines.
Make presentations regarding traditions at monthly meetings.
Submit written articles for district newsletter, using Microsoft Office software.
Make recommendations based on financial security of possible purchases.
Make projections and recommendations for future spending and prepare budgets accordingly.
Bachelor of Arts: HistorySt. Edward's University － Austin, TX, USA
Graduated Magna Cum Laude
Coursework in Managing for Diversity
Writing and Research intensive major
Vice President of Epsilon Omega chapter of Alpha Sigma Lambda Honor Society
Member, St. Edward's University Alumni Association
arbitration, Balance, budgets, C, client, clients, DBA, e-mail, financing, financial, Prepare financial statement, functional, insurance, leadership, meetings, mentoring, Access, Microsoft Excel, Excel, Microsoft Office Suite, Microsoft Office software, Microsoft PowerPoint, PowerPoint, Word, Microsoft Word, newsletter, policies, predict, presentations, profit, repairs, retail, sales, scheduling, Statistical Process Control, tax, taxes, telephone, Treasury, trouble shooting, underwriter, written, articles