Exceptional leader talented at [Skills set 1], [Skill set 2] and [Skill set 3]. Technically-savvy with outstanding relationship building, training and presentation skills.
Strong verbal communication
Accounting Technician IVNorth Carolina A&T State University - Greensboro, North Carolina12/2000 - Current
Implemented online meal plan application for University Banner System Drove the development of the Auxiliary Services social media outlets Responsible for designing, implementing various marketing materials for Summer Orientation, Fall opening, annual surveys, Board Presentations, Vending etc..
Initiated the strategic development and implementation of the online meal plan modification to include email confirmation Championed, developed, and introduced Payroll deduction for Faculty Meal Plan Drove the development and implementation of media/marketing strategies for the payroll deduction for the faculty and staff meal plan Responsible for design, review and daily maintenance of new University website Responsible for communicating with Auxiliary units for the content aspects of individual departmental site.
Maintain dining contracts and management of student meal plans.
Analyze and audit weekly meal plan reports produced from the University Financial Reporting System Banner and Webfocus.
Prepare monthly reports such as Gross Sales for NC Department of Revenue, Vending, Branded and Procurement Card reconciliation.
Create new and innovate marketing materials such as QR code for online meal plan application.
Assist with vending operations at University football games.
Process invoices for payment and prepare purchase request.
Review and analyze deposit of and/or daily cash receipts, examine receipts for completeness and assure correct fund coding.
Implemented marketing strategies which resulted in 12% growth of customer base.
Assistant to DirectorPark Academy - Greensboro, North Carolina04/2000 - 12/2000
Introduced and created monthly newsletter for staff and parents Provided assistance to lead teacher for creative new and innovative strategies to engage students Prepared monthly payroll Implemented, advised and directed employees of any changes in policies and procedures Created new in house system to process payments Created, prepared, and examined forms for daily operation usage.
Branch ManagerCheck Exchange Inc - Greensboro, North Carolina06/1998 - 03/2000
Examined, evaluated and processed small personal loans.
Communicated with customers to resolve account problems.
Maintained communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
Formulated recommendations and provides feedback to management regarding operational policies and procedures.
Maintained control over audit procedures to ensure compliance with controls.
If weaknesses are identified, reports them to Regional Manager.
Assisted in ensuring that the branch is in compliance with federal laws and regulations.
Monitors office activity, including number of transactions, loan volume, etc.
Provided training to tellers in regard to operations and policies.
Scheduled, supervised, and motivated branch staff in an effort to maintain optimal â ¨customer service satisfaction levels.
Assisted in the interviewing, training of new tellers.
Sales AssociateBelk's Department Store - Greensboro, North Carolina06/1993 - 09/1997
Assisted and ensured each customer receives outstanding service by company standards Maintained awareness of all promotions and advertisements.
Executed the daily operational, day-to-day goals and priorities assigned by store management Upheld merchandising and store cleanliness standards Assisted store Buyers with promotional setup Assisted with setup with promotional displays, such as posters, mannequins, window displays, display cases, and general seasonal presentation materials Identified customer needs and directing them to an appropriate product Assisted store Buyers with promotional setup Assisted with setup with promotional displays, such as posters, mannequins, window displays, display cases, and general seasonal presentation materials Identified customer needs and directing them to an appropriate product.
Marketing Director for Campus EnterprisesNorth Carolina A&T State University - Greensboro, NC01/2012 - Current
BS: Business Logistics and TransportationNorth Carolina A&T State University - Greensboro, North Carolina5 1999 Business Logistics and Transportation
Adobe Photoshop, advertisements, Hardware, content, contracts, customer service, designing, directing, email, Financial Reporting, forms, Adobe Illustrator, Internet Explorer, Lotus Notes, Mac, marketing strategies, marketing materials, materials, merchandising, MS Excel, Microsoft Office, office, Microsoft Office XP, Outlook, PowerPoint, MS Publisher, window, MS Word, Monitors, newsletter, Payroll, policies, posters, Presentations, Procurement, coding, Sales, strategic development, teacher, website