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Account Manager Resume Example

Resume Score: 90%

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ACCOUNT MANAGER
Career Focus
Excels in a fast-paced, results-driven industrial market, while demonstrating the ability to problem solve, negotiate, and achieve an effective competitive advantage. Comprehensive understanding and experience of purchasing, sales and relationship building strategies. Enthusiastic and goal-minded, seeking the opportunity to contribute to a growth-oriented company.
Professional Experience
November 2014 to May 2015Equiparts Corporation - Pittsburgh, PA
  • Process Management/ Sourcing/ Customer Service Developed and executed new processes to improve operational efficiency Identified inventory cost reduction opportunities by alternative sourcing Collaborated in conjunction with the purchasing department to initiate/implement lean procurement processes Established new vendor relationships, maximizing the company's product offering to meet the growing demand of the customers Oversaw the outbound logistics; maximizing shipments and order fill-rate Performed on-site evaluations, assessed customer requests and providing an action plan Analyzed specific customer PO's, identified potential supply chain performance improvement opportunities Facilitated customer order requests and documented customer interactions within the company's order management system.
Account Manager
January 2013 to December 2014
Turner Supply Company - Pittsburgh, PA
  • Operated as the lead point of contact for orders and problem resolution (customers and vendors) Responsible for successful order placement timing, supply/demand alignment, and ensuring on- time deliveries Built and maintained strong customer relationships and became a trusted advisor with key decision makers Identified and developed new opportunities within new and existing accounts resulting in increased division revenue Increased year-over-year branch sales and overall margin by ten percent Documented and proposed cost savings opportunities for customers Collaborated with engineers that are testing and developing new products to replace obsolete items Sourced and negotiated pricing contracts with vendors in order to maximize profitability Sourced alternative items for buyers and customers and leverage volume to provide cost-effective solutions Met with suppliers to identify new product opportunities Engaged in continual product training (abrasives, cutting tools, MRO, safety products) Continually analyzed and implemented process improvements in daily work processes Scheduled and expedited inbound and outbound freight.
January 2011 to December 2012Champion Fasteners Inc - Elmira, NY
  • Sales and Business Development Initiated, negotiated, and closed daily customer sales orders Sought out and developed new and potential customer accounts Prepared and followed up on customer quotes in a timely manner Developed positive customer relationships by being responsive to customer requests which resulted in increased sales Prioritized and assigned tasks according to the urgency of customer requirements Contributed to successfully achieving twelve consecutive monthly sales records for the business Maintained awareness of customers inventory levels by utilizing a VMI system (Vendor Managed Inventory) Actively searched for new product information in order to gain a better understanding of product applications to meet various code requirements (NYS DOT, OSHA, etc.) Developed strategic purchasing and inventory management strategies that resulted in increased margins Knowledgeable about the entire purchase order to vendor payment process including:.
  • Analysis of current and future inventory levels.
  • Issuing purchase orders.
  • Ensuring the accuracy of inventory receipts.
  • Resolution of receipt discrepancies.
  • Backorder replenishment.
  • Replenishing warehouse stock.
  • Matching receipts to invoices.
  • Vendor payment preparation/authorization Researched and implemented a new inventory management computer system with a point-of-sale function (hardware, software and network).
Customer Sales Support
June 2009 to September 2010
Fastenal Company - Homer City, PA
  • Managed and maintained store inventory through cycle counts and manual inspections Prepared and ensured accuracy of customer quotations and invoices Delivered customer orders in a timely manner Inquired about product information, pricing, and availability through various vendors Analyzed customer usage reports in order to better prepare sales presentations Managed branch accounts receivable concerning overdue customer accounts.
Education
May 2006Colegio Sebastian de Benalcazar - Quito, Ecuador
B.S : Management: Entrepreneurship and Small Business Development Economics, December 2014Indiana University of PennsylvaniaManagement: Entrepreneurship and Small Business Development Economics
Additional Information
  • Awards/Achievements Chosen to be Rotary International exchange student spending one academic year in Quito, Ecuador. Intermediate knowledge of Spanish; able to speak at conversational level. Ability to quickly adapt to unfamiliar surroundings and situations. May 2004 ­ DuBois Business College Business Award Student of the Year October 2003 ­ Clarion-Limestone Jr.- Sr. High School Most Outstanding Business Student of the Month
Skills
accounts receivable, Business Development, hardware, contracts, cost reduction, Customer Service, inventory management, Inventory, inventory levels, logistics, network, order management, presentations, pricing, problem resolution, processes, Process Management, procurement, purchasing, safety, Sales, strategic, supply chain
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Equiparts Corporation
  • Turner Supply Company
  • Champion Fasteners Inc
  • Fastenal Company

School Attended

  • Colegio Sebastian de Benalcazar
  • Indiana University of Pennsylvania

Job Titles Held:

  • Account Manager
  • Customer Sales Support

Degrees

  • May 2006
    B.S : Management: Entrepreneurship and Small Business Development Economics , December 2014

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