Dedicated 911 Telecommunicator offering 24 years of related experience whose familiar with managing emotions and staying clear-headed under pressure. Extensive training in Crisis Call Handling and Incident Command and Managerial protocols. Successful at keeping callers calm and gathering required information to support police and other first responder actions while tracking information and providing timely updates to field personnel. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude; willingness to take on added responsibilities to meet team goals.
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills that I've learned over the years and have held in high esteem.
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