Dedicated 911 Dispatcher offering 3 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Completed daily task, presented a professional image and provided excellent customer service and completed everything in a timely manner.
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