911 Telecommunicator Resume Example

Completed daily task, presented a professional image and provided excellent customer service and completed everything in a timely manner.

• Basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
• Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Restocked with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.

• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Transported patients between rooms and appointments or testing locations.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.